BOSOMPEM SETH DEBRAH
ACCRA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
National Service Personnel
National Disaster Management Organization (NADMO)
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Representative- Internship Person
Electricity Company of Ghana, ECG
09.2023 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Inventory Manager -Part Time
ETERNAL ICE COMPANY
02.2020 - 05.2021
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
Sales Assistant
ORCA DECO GHANA
07.2019 - 12.2020
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Fostered positive shopping environment, leading to high customer satisfaction scores.
- Established effective communication channels between sales and warehouse teams, streamlining order fulfillment.
Sales Assistant
ASHFOAM GHANA COMPANY LIMITED
06.2016 - 07.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelor of Arts - Education With Information Studies
University of Ghana
Legon02-2024
WASSCE -
Ghana Senior High School
Koforidua04-2016
B.E.C.E -
Mcneilus SDA ,JHS
Kade06-2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Computer skills
- Calm under pressure
Additional Information
REFERENCES;
Mrs. Lorlor Adi Gbafa
Human Resource Manager,
MCDan Group.
0244360244
Mr.Stephen Oduro Aboagye
Managing Director
Eternal Ice Company
0203245545
Timeline
National Service Personnel
National Disaster Management Organization (NADMO)
10.2024 - Current
Customer Service Representative- Internship Person
Electricity Company of Ghana, ECG
09.2023 - 11.2023
Inventory Manager -Part Time
ETERNAL ICE COMPANY
02.2020 - 05.2021
Sales Assistant
ORCA DECO GHANA
07.2019 - 12.2020
Sales Assistant
ASHFOAM GHANA COMPANY LIMITED
06.2016 - 07.2019
Bachelor of Arts - Education With Information Studies
University of Ghana
WASSCE -
Ghana Senior High School
B.E.C.E -
Mcneilus SDA ,JHS
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