Nana Ama Brago Peprah

• Responsible for Monitoring, recording, documenting and Sanctioning illicit content and advertisements broadcasted on Ghanaian TV and FM stations.
• Customer service: Received and documented complaints from viewers regarding illicit content on TV stations via our hotline. And provided assurance to callers that their complaints would be addressed, with tangible actions taken against offending TV stations.

• Conducted physical inspections of mail and packages to detect prohibited items, investigated suspicious packages, and maintained accurate records of inspection results.

•Utilized a scanner to track packages, verified receipt and delivery details, and notified recipients.

• Assisted in sorting and categorizing mail by region and country for effortless and efficient delivery.

•I generated revenue in selling and recording genuine spare parts for specific automobile brands, including Toyota, Hyundai, Mitsubishi, and others.

•I played a role in sourcing and importing high quality goods,specifically automotive spare parts.

•I developed an email list to connect with potential buyers and established companies.

• I built customer trust through extensive warranties and clear return and refund policies.

•I proactively solicited customer feedback to drive continuous improvement, refine offerings, and deliver exceptional value, ultimately fostering long-term customer relationships and loyalty.