MORGAN AWAAFO
SALES AND MARKETING & ENVIRONMENTAL CONSERVATION AND MANAGEMENT
Accra,Greater Accra Region
Summary
I am Customer-focused, visionary-thinking Retail Manager with over 3 years of experience in cultivating relationships, creating strategic marketing campaigns and growing sales channels. Experienced in microsoft pack and looking forward to taking up challenging and promising roles.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Retail Service Station Manager
ZEN PETROLEUM LTD
NALERIGU, NORTH EAST REGION
08.2020 - Current
- Work with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to ensure constant running of the station.
- Project, implement and ensure all occupational health and safety standard of operations are practiced and strictly adhere at the station.
- Assist in the development and management of future endeavors undertaken by The Company at the station.
- Recruit, train and effectively manage team members along with the General Sales Manager.
- Manage weekly work schedule and ensures station is adequately always staffed.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed team communications and information for meetings.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
TRADE DEVELOPER
GUINNESS GHANA BREWERIES LTD
ACCRA, GREATER ACCRA REGION
02.2017 - 01.2019
- Built relationships with customers and the community to establish long-term business growth.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Reviewed operational records and reports to project sales and determine profitability.
- Promptly resolved all customer requests, questions and complaints.
- Recorded accurate and efficient records in the customer database.
- Consulted with businesses to supply accurate product and service information.
- Created strategic brand building events to expand the current product portfolio.
- Created sales contacts with on- and off-site accounts.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Identified prospective customers by using business directories and following leads from existing clients
Education
Bachelor of Arts - B.Ed. in GEOGRAPHY AND ENVIRONMENTAL STUDIES
UNIVERSITY FOR DEVELOPMENT STUDIES
GHANA. UPPER WEST REGION, WA. 08.2010 - 07.2014
Skills
Merchandising operations
undefinedAccomplishments
- Acted as sales executive for 3 months and carried out excellent and prompt sale reports daily.
- Maintained consistent and on-time delivery record with 75% of all orders arriving on time or ahead of schedule.
- Achieved 100% accuracy during annual audit of a 20,000 stock-keeping unit warehouse facility for one month.
- Computer Proficiency
Used Microsoft Excel to develop inventory tracking spreadsheets. - Project Development
Collaborated with team of five in the development of operation zero harm safety precaution in the warehouse. - Led a swat team of 10 on project Malta Guinness Turbocharge within the territory of the key distributor (KD) to ensure strong and solid market shares of Malta Guinness among other malt-base beverages in the market.
PROFESSIONAL TRAINING AND COURSES
PROFESSIONAL COURSES
Commonwealth of Learning, Canada (COURSERA)
- Marketing Management I
University of Illinois at Urbana-Champaign
- Marketing Management II
University of Illinois at Urbana-Champaign
- Oil & Gas Industry Operations and Markets
Duke University
- Introduction to Sustainability
University of Illinois at Urbana-Champaign
PROFESSIONAL TRAINING
GHANA BOST
Undergone a two (2) weeks training in the following.
- Daily readings and stock taking of crude oil products in storage tanks.
- Provide comprehensive weekly reports of products in warehouse.
- Storage and management of products at warehouse.
- Adherence of safety measures in daily operations.
REFERENCE
1. Robert Akazaawie
Tele: 0208159001
Email: rakazaawie@gmail.com
2. Anthony Botwe
Diageo PLC Ghana
Tele: 0244333220
Email: anthony.botwe@diageo.com
3. Raphael Anyam
Zen petroleum Ltd
Tele: 0243946720
Email: rapheal.anyam@zenpetroleum.com
Timeline
Retail Service Station Manager
ZEN PETROLEUM LTD
08.2020 - Current
TRADE DEVELOPER
GUINNESS GHANA BREWERIES LTD
02.2017 - 01.2019
Bachelor of Arts - B.Ed. in GEOGRAPHY AND ENVIRONMENTAL STUDIES
UNIVERSITY FOR DEVELOPMENT STUDIES
08.2010 - 07.2014
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