MORGAN AWAAFO
SALES AND MARKETING & ENVIRONMENTAL CONSERVATION AND MANAGEMENT
Accra,Greater Accra Region
Summary
I am Customer-focused, visionary-thinking Retail Manager with over 3 years of experience in cultivating relationships, creating strategic marketing campaigns and growing sales channels. Experienced in microsoft pack and looking forward to taking up challenging and promising roles.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Retail Service Station Manager
ZEN PETROLEUM LTD
NALERIGU, NORTH EAST REGION
08.2020 - Current
- Work with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to ensure constant running of the station.
- Project, implement and ensure all occupational health and safety standard of operations are practiced and strictly adhere at the station.
- Assist in the development and management of future endeavors undertaken by The Company at the station.
- Recruit, train and effectively manage team members along with the General Sales Manager.
- Manage weekly work schedule and ensures station is adequately always staffed.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed team communications and information for meetings.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
TRADE DEVELOPER
GUINNESS GHANA BREWERIES LTD
ACCRA, GREATER ACCRA REGION
02.2017 - 01.2019
- Built relationships with customers and the community to establish long-term business growth.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Reviewed operational records and reports to project sales and determine profitability.
- Promptly resolved all customer requests, questions and complaints.
- Recorded accurate and efficient records in the customer database.
- Consulted with businesses to supply accurate product and service information.
- Created strategic brand building events to expand the current product portfolio.
- Created sales contacts with on- and off-site accounts.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Identified prospective customers by using business directories and following leads from existing clients
Education
Bachelor of Arts - B.Ed. in GEOGRAPHY AND ENVIRONMENTAL STUDIES
UNIVERSITY FOR DEVELOPMENT STUDIES
GHANA. UPPER WEST REGION, WA. 08.2010 - 07.2014
Skills
Merchandising operations
Marketing strategy
Strategic selling
Good listening skills
Data management
Computer proficiency
Environmental Impact Analysis
Understanding of environmental impacts
Environmental management strategies
Environmental laws and litigation
Impact Assessment
Accomplishments
- Acted as sales executive for 3 months and carried out excellent and prompt sale reports daily.
- Maintained consistent and on-time delivery record with 75% of all orders arriving on time or ahead of schedule.
- Achieved 100% accuracy during annual audit of a 20,000 stock-keeping unit warehouse facility for one month.
- Computer Proficiency
Used Microsoft Excel to develop inventory tracking spreadsheets. - Project Development
Collaborated with team of five in the development of operation zero harm safety precaution in the warehouse. - Led a swat team of 10 on project Malta Guinness Turbocharge within the territory of the key distributor (KD) to ensure strong and solid market shares of Malta Guinness among other malt-base beverages in the market.
PROFESSIONAL TRAINING AND COURSES
PROFESSIONAL COURSES
Commonwealth of Learning, Canada (COURSERA)
- Marketing Management I
University of Illinois at Urbana-Champaign
- Marketing Management II
University of Illinois at Urbana-Champaign
- Oil & Gas Industry Operations and Markets
Duke University
- Introduction to Sustainability
University of Illinois at Urbana-Champaign
PROFESSIONAL TRAINING
GHANA BOST
Undergone a two (2) weeks training in the following.
- Daily readings and stock taking of crude oil products in storage tanks.
- Provide comprehensive weekly reports of products in warehouse.
- Storage and management of products at warehouse.
- Adherence of safety measures in daily operations.
REFERENCE
1. Robert Akazaawie
Tele: 0208159001
Email: rakazaawie@gmail.com
2. Anthony Botwe
Diageo PLC Ghana
Tele: 0244333220
Email: anthony.botwe@diageo.com
3. Raphael Anyam
Zen petroleum Ltd
Tele: 0243946720
Email: rapheal.anyam@zenpetroleum.com
Timeline
Retail Service Station Manager
ZEN PETROLEUM LTD
08.2020 - Current
TRADE DEVELOPER
GUINNESS GHANA BREWERIES LTD
02.2017 - 01.2019
Bachelor of Arts - B.Ed. in GEOGRAPHY AND ENVIRONMENTAL STUDIES
UNIVERSITY FOR DEVELOPMENT STUDIES
08.2010 - 07.2014