Professional Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Internet Surfing, Volleyball and Hiking
Languages
Timeline

MICHAEL YAO DUMENYA

Global Institute Of Aviation
Accra
MICHAEL YAO  DUMENYA
12
years of professional experience

Talented and results-oriented creative professional with experience leading teams, managing budgets and developing strategies to engage target audiences. Proven track record of developing successful and innovative advertising and marketing campaigns that improve brand visibility and increase revenue. Possesses excellent eye for detail and nuanced understanding of brand voice and messaging.

Work History

Creative Director

10 Years
MYD Multimedia | 11.2016 - Current
  • Monitored industry trends to keep creative materials fresh and engaging.
  • Designed innovative creative strategies to raise brand awareness and engagement for organization.
  • Developed strategic communication and marketing plans.
  • Led team of designers to create comprehensive corporate identity system.
  • Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
  • Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
  • Compiled product and customer data to generate informed profit projections.
  • Planned and executed marketing campaigns to target groups, areas and wider community.
  • Researched industry and marketplace trends to develop marketing solutions and enhance business operations.

Tutor

10 Years 8 Months
Global Institute Of Aviation | 03.2016 - Current
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
  • Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
  • Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
  • Utilized distance learning technology to instruct students remotely.
  • Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with faculty and staff to create meaningful learning experiences.

Independent Service Agent (Contractor)

5 Months
CONZOMA LLC | 07.2015 - 12.2015
  • Content Delivery Services,
  • IT Support, Customer and Vendor Support.
  • Created and maintained detailed database to develop promotional sales.
  • Maintained high customer satisfaction standards to meet or exceed targets.

Co-author

3 Years 3 Months
DYPESS Youth Magazine, DYM | 02.2012 - 05.2015
  • Motivates students to aspire for excellence in every aspects of their lives
  • Monitors and evaluate programs/projects
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Brainstormed ideas to create useful content for clients.
  • Repurposed and optimized existing content for use in different mediums.
  • Created content for websites and online publications.
  • Edited and proofread drafts of articles and other documents.
  • Achievements: -
  • Contributed to youth/student education leading to peace, tolerance, and personality and academic excellence aspirations in societies and institutions (University and Senior High Schools) in Winneba, Madina, Latebiokorshie, Gbawe and Mamprobi
  • Contributed to youth development through citizen empowerment programs.

National Service Person (Marketing and Project Officer)

1 Year
Ghana Web Empowerment Programme | 08.2012 - 08.2013
  • Responsible for convincing people to create website and, taking and analysing field report from marketing officers, making sure that services are rendered carefully but with expediency to our clients, and writing monthly report to the general manager
  • Taking minutes during board meetings and handles correspondences for the board
  • Writing monthly report to the managing director

Education

Bachelor of Arts - Linguistics with English

University of Ghana | Legon, Accra - Ghana | 05.2013

Diploma - Airline Customer Service Passenger Handling

Global Institute of Aviation (GIA) | Asylum Down, Accra - Ghana | 02.2017

High School Diploma

Abor Senior High School | Abor | 2026

General Arts (French, Lit. in English, Ewe, Social Studies, General Science & core Maths, SSSCE

Ojoo Junior High School, JHS | Mamprobi, Accra - Ghana

Skills

COMMUNICATION SKILLS
Possesses excellent communication skills
honed from leadership positions and involvement in motivational speaking in schools and churches
Good command of spoken and written English
Can sustain conversation in French to appreciable degree
skilled honed from active involvement in French club
COMPUTER SKILLS
Good command of Microsoft suite and outlook and database management
Very good at managing using New Trends in Customer Service
Good in handling Customer Relationship Management (CRM) system
Basic Knowledge in Amadeus

Additional Information

  • Awardee: , For active participation in the Akuafo Hall Volleyball Team. Awarded by Akuafo Hall Sports, University of Ghana, Legon. Awardee: For the active participation in a three day professional and personal development training on Employability Skills. Awarded by Focus Central
  • 2

Internet Surfing, Volleyball and Hiking

Researching on the Internet, Singing, going to Youth Camps, playing Volleyball, Table Tennis and Football.

Languages

English
C2
Bilingual or Proficient
Ewe
C2
Bilingual or Proficient
Ga
C2
Bilingual or Proficient
Akan
C2
Bilingual or Proficient
French
B1
Intermediate

Timeline

Creative Director

MYD Multimedia
11.2016 - CurrentRead More

Tutor

Global Institute Of Aviation
03.2016 - CurrentRead More

Independent Service Agent (Contractor)

CONZOMA LLC
07.2015 - 12.2015Read More

National Service Person (Marketing and Project Officer)

Ghana Web Empowerment Programme
08.2012 - 08.2013Read More

Co-author

DYPESS Youth Magazine, DYM
02.2012 - 05.2015Read More

University of Ghana

Bachelor of Arts from Linguistics with English
Read More

Global Institute of Aviation (GIA)

Diploma from Airline Customer Service Passenger Handling
Read More

Abor Senior High School

High School Diploma
Read More

Ojoo Junior High School, JHS

Read More
MICHAEL YAO DUMENYA