MICHAEL YAO DUMENYA
Accra
Summary
Talented and results-oriented creative professional with experience leading teams, managing budgets and developing strategies to engage target audiences. Proven track record of developing successful and innovative advertising and marketing campaigns that improve brand visibility and increase revenue. Possesses excellent eye for detail and nuanced understanding of brand voice and messaging.
Overview
12
12
years of professional experience
Work History
Creative Director
MYD Multimedia
11.2016 - Current
- Monitored industry trends to keep creative materials fresh and engaging.
- Designed innovative creative strategies to raise brand awareness and engagement for organization.
- Developed strategic communication and marketing plans.
- Led team of designers to create comprehensive corporate identity system.
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
- Compiled product and customer data to generate informed profit projections.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
Tutor
Global Institute Of Aviation
03.2016 - Current
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
- Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
- Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
- Utilized distance learning technology to instruct students remotely.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Supported students with helpful study habits and exam strategies.
- Collaborated with faculty and staff to create meaningful learning experiences.
Independent Service Agent (Contractor)
CONZOMA LLC
07.2015 - 12.2015
- Content Delivery Services,
- IT Support, Customer and Vendor Support.
- Created and maintained detailed database to develop promotional sales.
- Maintained high customer satisfaction standards to meet or exceed targets.
Co-author
DYPESS Youth Magazine, DYM
02.2012 - 05.2015
- Motivates students to aspire for excellence in every aspects of their lives
- Monitors and evaluate programs/projects
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Brainstormed ideas to create useful content for clients.
- Repurposed and optimized existing content for use in different mediums.
- Created content for websites and online publications.
- Edited and proofread drafts of articles and other documents.
- Achievements: -
- Contributed to youth/student education leading to peace, tolerance, and personality and academic excellence aspirations in societies and institutions (University and Senior High Schools) in Winneba, Madina, Latebiokorshie, Gbawe and Mamprobi
- Contributed to youth development through citizen empowerment programs.
National Service Person (Marketing and Project Officer)
Ghana Web Empowerment Programme
08.2012 - 08.2013
- Responsible for convincing people to create website and, taking and analysing field report from marketing officers, making sure that services are rendered carefully but with expediency to our clients, and writing monthly report to the general manager
- Taking minutes during board meetings and handles correspondences for the board
- Writing monthly report to the managing director
Education
Bachelor of Arts - Linguistics with English
University of Ghana
Legon, Accra - Ghana05.2013
Diploma - Airline Customer Service Passenger Handling
Global Institute of Aviation (GIA)
Asylum Down, Accra - Ghana02.2017
High School Diploma -
Abor Senior High School
Abor2026
Ojoo Junior High School, JHS
Mamprobi, Accra - GhanaSkills
- COMMUNICATION SKILLS
- Possesses excellent communication skills, honed from leadership positions and involvement in motivational speaking in schools and churches
- Good command of spoken and written English
- Can sustain conversation in French to appreciable degree, skilled honed from active involvement in French club
- COMPUTER SKILLS
- Good command of Microsoft suite and outlook and database management
- Very good at managing using New Trends in Customer Service
- Good in handling Customer Relationship Management (CRM) system
- Basic Knowledge in Amadeus
Additional Information
- Awardee: , For active participation in the Akuafo Hall Volleyball Team. Awarded by Akuafo Hall Sports, University of Ghana, Legon. Awardee: For the active participation in a three day professional and personal development training on Employability Skills. Awarded by Focus Central
- 2
Internet Surfing, Volleyball and Hiking
Researching on the Internet, Singing, going to Youth Camps, playing Volleyball, Table Tennis and Football.
Languages
English
Bilingual or Proficient (C2)
Ewe
Bilingual or Proficient (C2)
Ga
Bilingual or Proficient (C2)
Akan
Bilingual or Proficient (C2)
French
Intermediate (B1)
Timeline
Creative Director
MYD Multimedia
11.2016 - Current
Tutor
Global Institute Of Aviation
03.2016 - Current
Independent Service Agent (Contractor)
CONZOMA LLC
07.2015 - 12.2015
National Service Person (Marketing and Project Officer)
Ghana Web Empowerment Programme
08.2012 - 08.2013
Co-author
DYPESS Youth Magazine, DYM
02.2012 - 05.2015
Bachelor of Arts - Linguistics with English
University of Ghana
Diploma - Airline Customer Service Passenger Handling
Global Institute of Aviation (GIA)
High School Diploma -
Abor Senior High School
Ojoo Junior High School, JHS
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