MICHAEL OBENG ACHEAMPONG

• Streamlined back-office processes for increased efficiency, implementing new software solutions and organizational methods.
• Ensured timely completion of tasks with strong attention to detail, contributing to a well-functioning back office team.
• Maintained up-to-date knowledge of industry regulations, supporting the company in compliance efforts.
• Managed sensitive client information by adhering to strict confidentiality rules and data protection policies.
• Successfully onboarded over 50,000+ customers on the momo merchant platform in coordination with my team.
• Promote Mtn digital market like the MTN APP, MTN LITE, AYOBA, MOMO APP and other products
• Collaborate with Mtn partner banks such as Zenith, Absa, ACCESS, Ecobank, First Atlantic Bank, Ghana Commercial Bank, ADB, GT bank, UBA and others to onboard new customer onto the merchant platform.
• Work with Mtn distributor (IZONE) to increase revenue (Revenue Generated Merchants, Subscriber and agents).

• Implemented outreach programs that increased awareness about HIV/AIDS prevention and testing services available in the community.
• Participated in ongoing professional development opportunities to stay abreast of current research and best practices in HIV/AIDS counseling.
• Served as an advocate for clients when communicating with medical providers, ensuring their needs were addressed appropriately.
• Developed educational materials on HIV/AIDS prevention methods which led to increased knowledge amongst at-risk populations.
• Promoted a safe and non-judgmental environment for clients to share their experiences, facilitating open communication and fostering personal growth.
• Organized community events that raised awareness about HIV/AIDS prevention, testing, and treatment options, contributing to increased utilization of services.
• Promoted available resources and connected individuals with services.
• Participated in health education research initiatives, developing and evaluating health education programs.
• Collaborated with other healthcare professionals to design and deliver health education services to clients.
• Conducted health screenings and assessments to identify health needs and risk factors for individuals and communities.

-Profiling district communities in collaboration with two unit staffs.

-Assisted in the disbursement of payments to Ghana Social Opportunity Projects (GSOP) beneficiaries within the district.

-Participation in Child Protection activities in coordination with unit staffs.

-Facilitate community engagement and participation on child protection issues in coordination with unit staffs.

-Part of the research team for Non-Governmental Organizations including Action AiD, Child Research and Resource Centre., Global Communities, Emerging Market Power, Safe Haven Coalition, and Kinder Foundation.

-Collaborate with local stakeholders, government agencies, and organizations to enhance the district capabilities.

-Address and resolve issues related to social welfare and child development within the district.

-Monitor and evaluate the effectiveness of implemented programs and projects.

-Stay updated on relevant policies and regulations to ensure compliance and child protection.