MICHAEL AGYABENG NUAMAH

• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Managed maintenance team of 56 employees and coordinated repair schedule according to priority level.
• Tracked maintenance activity using CMMS software to confirm compliance with industry requirements.
• Administered preventive, predictive and corrective maintenance requests and saw orders through to completion.
• Decreased maintenance accidents and incidents 30% through robust safety monitoring and QA process, education and training.
• Developed maintenance and cost analysis reports to assess program success to inform strategic and operational decisions.

(Volunteer- Part time)

• In charge of cash daily income and expenditure books.
• Transcribed and composed letters, memos and reports for all social welfare activities towards widows and needy students.
• Supervised and coordinated events and activities.
• Processed district mail and distributed to staff.
• Prepared monthly local Assemblies' performance assessment reports using Microsoft suite.

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• In charge of the daily operations of the service station.
• Preparation of daily sales and stock reports as well as the safe discharging of white products from BRVs
• Managed a team of 30 workers including pump attendants, mart attendants and security men to deliver value to customers.
• Increased sales 30% through partnerships fostered through customer and community engagements.

• Supervision of a team of 30 fuel pump attendants.
• Discharging white products from BRVs.
• Customer engagements and marketing of Zen lubricants.
• Liaising with depots officers and BRV drivers to coordinate supply of white products at the station.

• Data entry of daily sales reports into the Wet Stock Management System.
• Carrying out investigations into petroleum product losses (huge negative variances) and recommended solutions that helped management to initiate policies to provide 100% solutions to the problem.
• Daily reconciliation of online cashless payments.
• Monitoring retail station construction projects and providing feedbacks to management.

• Supervised and coordinated supply chain activities at the petroleum depot and supervised operations team of 5 at the Tema gantry.
• Supervised mechanics and technicians to ensure proper and timely truck repairs and maintenance.
• Business analysis of station sales and stocks for supply distribution.
• Preparation daily loading and delivery reports as well as UPPF.
• Using the PPMC software to place orders and track fuel loadings.
• Serving as intermediary between JD Link Oil and BDCs, CEPS and terminals.

• Troubleshooting, diagnosis and maintenance of all retail station assets and operational problems.
• Application or acquisition of regulatory permits such as GNFS fire certificate, EPA permit, Building permits, among others from regulatory agencies.
• In charge of the acquisition of safety signage and other signage such as the monolith for retail outlets, leading negotiations and awarding contracts to producers.
• Recruitment and training of station managers for new retail outlets as well as other station staff.
• Acted as training subject matter expert and provided extensive technical support to different departments.
• Adjusted instructional strategies according to student needs and understanding of material.

• Counting and declaration of electoral results at the polling station.
• Supervised a team of 5 who worked as polling station assistants and verification officers.
• Filling and signing all electoral forms and liaising with the security officers to ensure order at the polling station.
• Ensured clarity in all electoral processes at the polling station for free and fair elections.