MEVALEEN OWUSU ANSAH
Summary
A highly accomplished, skilled and knowledgeable individual looking forward to building upon my current analytical skills and knowledge and also help to further develop my acquired skills in a practical and fast-paced environment. I aspire to building upon personal skills, gain experience and work with different kinds of people while strategically positioning myself for future leadership.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Personnel
Ny Atelier Company
09.2025 - 11.2025
- Welcomed and assisted walk-in customers, addressing inquiries about outfits to ensure a positive shopping experience.
- Assisted customers who came in to pick up their orders.
- Ensured customers had a smooth experience both in-store and online.
- Responded to customer inquiries via our socials (WhatsApp, Instagram, TikTok, Facebook) by providing information on outfits and order placement.
- Ensured customers received timely and helpful responses to enhance their online shopping experience.
- Addressed and resolved customer complaints or issues promptly.
- Received positive feedback from customers for warm reception and assistance with order placements and delivery coordination.
- Coordinated with tailors in taking measurements for custom orders.
- Prepared orders for delivery. accurate client details were provided to riders.
- Prepared orders for delivery. accurate client details were provided to riders.
Health, Safety and Environment - National Service
Ghana National Gas Company
12.2024 - 08.2025
- Assisted in implementing safety protocols to enhance workplace safety.
- Ensured compliance with safety regulations to maintain a safe working environment.
- Assisting in the implementation of safety protocols.
- Conducted safety inspections (kitchen, fire extinguisher, first aid) to identify hazards and ensure adherence to safety standards.
- Reporting incidents and maintaining records related to health and safety.
Education
Bachelor Degree - Environmental Science
Kwame Nkrumah Science and Technology
08.2024
High School Certificate - West African Senior High School Certificate
St. Roses Senior High School
08.2020
Skills
- Customer relationship management
- Customer engagement
- Customer feedback
- Problem resolution
- Attention to detail
- Analytical skills
- Teamwork
- Attention to detail
Affiliations
Environmental Science Students Association, 01/20, 08/24
Certification
- Introduction to OSHA: Safety Standards and Compliance, 04/25
- Quality Improvement and Management, 05/25
- Driving Business towards the Sustainable Development Goals, 05/25
Languages
English
References
- Prof. Antwi Agyei, Associate Professor, Kwame Nkrumah University of Science and Technology, +23 50 525 5247
- Miss Priscilla Assumang, Safety Officer, Ghana National Gas Company, +233 54 794 0310
- Louis Nyarko, CEO, Ny Atelier Company, +233 54 269 6552
Projects And Positions
Perceived Gender Effects On Climate Variability, Dept. of Environmental Science, KNUST, 01/24, 08/24, Worked on gender effects on climate variability among small holder farmers in the Sekyere-Central District in the Ashanti Region, Ghana and make recommendations based on the outcome of the study.
Timeline
Customer Service Personnel
Ny Atelier Company
09.2025 - 11.2025
Health, Safety and Environment - National Service
Ghana National Gas Company
12.2024 - 08.2025
Bachelor Degree - Environmental Science
Kwame Nkrumah Science and Technology
High School Certificate - West African Senior High School Certificate
St. Roses Senior High School