MAXWELL YAW FRIMPONG
ACCRA
Summary
Hardworking Credit Officer well-versed in reviewing financial documents, preparing loan packages and making recommendations based on risk values. Detail-oriented and thorough with excellent judgment and good verbal and written communication strengths.
Also effective at keeping customer loans in line with bank and legal guidelines through systematic assessments of property values and borrower histories. Dedicated to optimizing bank portfolios by balancing risk with profitability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CREDIT RISK ANALYST
BILLS MICRO CREDIT (QUICK CREDIT)
01.2024 - Current
- Enhanced portfolio performance with diligent monitoring and proactive risk mitigation measures.
- Prepared detailed reports on portfolio performance, highlighting areas of concern and suggesting possible solutions for improvement.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Reviewed and verified income, credit reports and employment histories for each borrower.
- Identified potential risks by analyzing trends in industry-specific data and market fluctuations.
- Recognized potential problem loans early, facilitating prompt corrective actions that mitigated losses for the organization.
- Recommended approval or disapproval of commercial loans.
- Collaborated with cross-functional teams to ensure alignment of risk management policies and procedures.
- Obtained and interpreted financial statements to assist in credit limit reviews.
CLIENT SERVICE OFFICER
VISONFUND GHANA MIRCO CREDIT LTD.
01.2021 - 11.2023
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
- Demonstrated excellent analytical skills by identifying patterns in client behavior and proactively addressing potential issues before they escalated.
- Delivered high-quality customer support by efficiently managing multiple priorities while maintaining a positive attitude under pressure situations.
- Provided knowledgeable service and support for all customer needs.
- Consistently exceeded performance metrics, resulting in recognition as a top-performing Client Service Officer leading to my employer rewarding me with an eazypass card where my extra productivity allowance is paid.
- Communicated with clients regarding account services, statements, and balances.
- Collaborated closely with internal teams, such as operations and finance, to ensure timely processing of clients'' transactions and compliance with regulatory requirements.
- Managed a growing loan portfolio while bringing areas value to the barest minimum.
MOBILE REGISTRATION WORKSTATION OFFICER (CONTRACT)
National identification Authority
09.2019 - 09.2020
CONSUMER CREDIT SPECIALIST
CHRISTIAN COMMUNITY MICROFINANCE
06.2018 - 09.2019
Credit Officer
MIDLAND SAVINGS AND LOANS LTD.
- 06.2018
Education
(Agricultural Science) WACCE -
Bachelor of Science - BANKING AND FINANCE
London Center of Marketing
Accra, Ghana 07.2018
Skills
- Relationship Management
- Oral and written communications
- Portfolio Management
- Market Trend Analysis
- Microsoft Excel proficiency
- Risk mitigation strategies
Certification
LONDON CENTER OF MARKETING, 2010, SALES MANAGEMENT AND PRINCIPLES OF MARKETING.
Languages
English, Twi/Fante, Ga, Lelemi, Ewe and basic French
References
- Mr. BENEDICT AGBENYENU, 0241908238
- Mr. Ofori Amenu, 0553316279
Hobbies and Interests
Reading, analyzing, brainstorming, socializing and sports.
Timeline
CREDIT RISK ANALYST
BILLS MICRO CREDIT (QUICK CREDIT)
01.2024 - Current
CLIENT SERVICE OFFICER
VISONFUND GHANA MIRCO CREDIT LTD.
01.2021 - 11.2023
MOBILE REGISTRATION WORKSTATION OFFICER (CONTRACT)
National identification Authority
09.2019 - 09.2020
CONSUMER CREDIT SPECIALIST
CHRISTIAN COMMUNITY MICROFINANCE
06.2018 - 09.2019
Credit Officer
MIDLAND SAVINGS AND LOANS LTD.
- 06.2018
(Agricultural Science) WACCE -
Bachelor of Science - BANKING AND FINANCE
London Center of Marketing