Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Credit Request Review
• Acknowledge credit request and hold discussions with applicants.
• Request for information/documentation or decline request. Provide term sheet where required.
• Review information submitted, conduct necessary checks (eg. Credit reference bureau) and discuss available options with client.
• Confer with the legal Department on suitability of proposed security.
• Undertake property/ collateral inspection and prepare appropriate report including directional map and pictures where applicable.
Credit Appraisal & Processing
• Use approved presentation formats to process requests, forward for review, address issues raised and finalize for approval.
• Financial Statements Analysis.
• Preparation of Cashflow Projection.
• Industry Analysis
• Company / Management Appraisal
Credit Reporting Preparation and submission of reports within stipulated deadlines. Reports include:
• Weekly reports (pipeline, pending and yet to be disbursed facilities). Ensure pipeline and pending requests and approved facilities are treated in line with stipulated guidelines on treatment of credit applications.
• Quarterly Loans Review Reports
Facility Repayment Monitoring
• Follow up with/ pursue clients to meet facility repayment obligation.
• Follow up for regular updates from the Unit Head (Documentation and Monitoring) and the Recoveries Unit on accounts referred for recovery or legal action.
• Prepare call reports on issues arising on borrowing clients and forward to the Unit Head (Documentation and Monitoring), Credit Manager or Head of Department for necessary action
Post Disbursement Monitoring
• Follow up with clients for renewal of insurance policies on collateral, payment of ground rent and property rate.
• Ensure post disbursement conditions such as sinking fund deductions, submission of stocks reports, receivables reports, progress reports, financial statements etc are fulfilled in a timely manner.
Customer Service & Other duties
• Identify borrowing needs of existing clients and recommend facilities in consultation with the Credit Manager or Head of Department.
• Prospecting for new clients and visiting existing clients to offer Advisory Support.
• Developing new business and ensure deposit mobilization.
• Attend to client’s enquiries on credit facilities.
• Receive customer complaints and take necessary action for possible and quick resolution. Give client feedback or updates until complaint is fully resolved
Facility Renewals & Extensions
• Process facility renewals/ rescheduling or expiry extensions to be approved before facility expiry.
Facility Documentation
• Follow up with clients to complete documentation for approved facilities within stipulated time.
Filing & Housekeeping
• Creation of mirror files for clients at the branch.
• Files are up to date with client information