Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Maxwell Asamoning

Maxwell Asamoning

Accra

Summary

Results-driven IT support specialist with expertise in network security, hardware/software troubleshooting, and system maintenance. Skilled in managing Sonicwall firewall and Kaspersky Security Center for corporate network security. Proficient in configuring Cisco and Unifi Access Points, Cisco IP phones, and CCTV systems. Experienced in installing and maintaining operating systems, software applications, and network infrastructure. Strong problem-solving skills and ability to explain technical concepts to non-technical users. Committed to delivering exceptional IT support and optimizing system performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

IT Support Specialist

Petroleum Commission, Ghana
09.2019 - Current
  • Regularly managed Sonicwall firewall and Kasperksy Security Center to ensure corporate network security.
  • Installed and configured Cisco Access Points and Unifi Access Points with their respective controllers.
  • Configured and modified Cisco IP phones for staff using Cisco Call manager command-line interface.
  • Installed, configured and managed corporate CCTV system.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Network infrastructure services - Termination of ethernet cables, patch panels and keystone jacks.
  • Tested and installed processors, graphics cards, storage drives on desktops and laptops for corporate staff.
  • Troubleshooting hardware, software and network system issues using proactive troubleshooting techniques.
  • Monitored data center and power room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Set up PCs, projectors and microphones for use in video conferencing rooms.
  • Developed 2018 and 2019 Local content conference websites and regularly updated corporate websites using Wordpress.

IT Technician

McAforo Company Limited
05.2016 - 07.2016
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.

Education

Bachelor of Science - Information Technology

Bluecrest University College
Accra, Ghana
08.2018

Skills

  • System Administration
  • Network Administration
  • LAN and WAN Assessment
  • Network Infrastructure Support
  • CCTV Installation and Configuration
  • Hardware Upgrades
  • Cisco WLAN and Call Manager management
  • Cybersecurity
  • Helpdesk Call Support Hardware and Software Repairs
  • OSINT

Affiliations

(ISC)2, International Information Systems Security Certification Consortium

Certification

  • Google IT Support Professional Certificate - [Apr 2023]
  • Google Cybersecurity Professional Certificate - [May 2023]
  • IBM IT Support Professional Certificate - [May 2023]
  • IBM Cybersecurity Analyst Professional Certificate - [May 2023]
  • Palo Alto Networks Cybersecurity - [May 2023]
  • Ethical Hacking Essentials (EHE) - EC-Council - [May 2023]
  • Cybersecurity Foundations - [May 2023]
  • ICIP Certification - OPSWAT Academy - [May 2023]
  • Foundation Level Threat intelligence Analyst - arcX
  • ISO/IEC 27001 Information Security Associate™ - SkillFront
  • Introduction to OSINT - Security Blue Team [May 2023]
  • Introduction to Cybersecurity - Cisco
  • Network Support and Security - Cisco
  • Cyber Threat Management - Cisco
  • Endpoint Security - Cisco
  • Network Defense - Cisco
  • (ISC)² Certified in Cybersecurity [June 2023]

Timeline

IT Support Specialist

Petroleum Commission, Ghana
09.2019 - Current

IT Technician

McAforo Company Limited
05.2016 - 07.2016

Bachelor of Science - Information Technology

Bluecrest University College

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Maxwell Asamoning