Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

MARGARET AGYEIWAA DANKWA

Eastern

Summary

Skilled Community Health Nurse offering an experience in healthcare. Excellence in managing individualized patient care by promoting and restoring patient's health through nursing and health education processes. Collaborate with physicians and multidisciplinary team members to facilitate palliative care.

Overview

9
years of professional experience

Work History

GHANA HEALTH SERVICE

Community Health Nurse
03.2023 - Current

Job overview

  • Maintained confidentiality in matters related to patient, family and client facility staff.
  • Performed treatments as ordered by physicians and documented actions.
  • Collaborated with other health-focused organizations and agencies to promote community
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Recorded details regarding therapies to keep patient charts updated.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

AKUA NYAME GARDENS HOTEL

Hotel Manager
12.2020 - 03.2023

Job overview

  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Provided exceptional service and assistance to guests upon check-in.
  • Fostered safe lodging environment with reliable and effective security services..
  • Provided services efficiently and with high level of accuracy.
  • Established and upheld high standards, promoting great customer service and assistance to guests.
  • Solicited and reviewed guest feedback and promptly resolved complaints.

J.A BINEY AND COMPANY LIMITED

Account Assistant
08.2020 - 12.2020

Job overview

  • Entered customer order details into system, accepted payments and updated accounts.
  • Documented sales, customer interactions and concerns and generated update reports for senior management.
  • Managed invoices, payments and deposits, maintaining accurate expenditure records.
  • Implemented orderly, organized filing systems for easy record

VICTORIA AMUZU

Salesperson
01.2015 - 07.2017

Job overview

  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate and safe merchandise.

Education

COLLEGE OF COMMUNITY HEALTH NURSING
WINNEBA

CERTIFICATE from Nursing Assistance
11.2019

BREMAN ASIKUMA SENIOR HIGH SCHOOL
BREMAN ASIKUMA

CERTIFICATE from General Art
04.2015

UNIQUE CHRISTIANVILLE EDUCATIONAL INSTITUTE
KASOA

CERTIFICATE from Junior High Education
05.2012

Skills

  • Compassionate and Caring
  • Good listener
  • Monitoring Vital Signs
  • Administer Medication
  • Feeding Patient
  • Supporting Daily Living Needs
  • Ensuring Patients Safety
  • Elderly Care
  • Patients Handling and Positioning
  • Preparation of meals

Additional Information

Further Details.

  • IELTS UKVI: Overall band 6
  • Availability: Available immediately and willing to work as flexibly as the role demands.
  • Time Management: I follow planned schedules for all activities to ensure that all clients receive care without delay.
  • Unflappable: I remain calm under stressful and challenging situations.

Timeline

Community Health Nurse

GHANA HEALTH SERVICE
03.2023 - Current

Hotel Manager

AKUA NYAME GARDENS HOTEL
12.2020 - 03.2023

Account Assistant

J.A BINEY AND COMPANY LIMITED
08.2020 - 12.2020

Salesperson

VICTORIA AMUZU
01.2015 - 07.2017

COLLEGE OF COMMUNITY HEALTH NURSING

CERTIFICATE from Nursing Assistance

BREMAN ASIKUMA SENIOR HIGH SCHOOL

CERTIFICATE from General Art

UNIQUE CHRISTIANVILLE EDUCATIONAL INSTITUTE

CERTIFICATE from Junior High Education
MARGARET AGYEIWAA DANKWA