Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Kwame Kwakwa Sarpong

Ashongman Estate, Accra,

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Interim Flight Operations Lead

Zipline Ghana
Walewale
05.2023 - Current
  • Set and communicate goals and priorities for the team
  • Distribute work in a manner that allows for collective and individual successes.
  • Coordinate the work of the team to ensure it is in sync with the policies and goals of Zipline
  • Ensure the team has the right staffing and the right certifications to exceed customer satisfaction
  • Ensure all direct and indirect operations and responsibility areas are owned and executed excellently
  • Act as POC for all matters relating to regulators and other stakeholders

UAV Maintenance and Ground System Technician

Zipline Ghana
Walewale
06.2020 - Current
  • Responsible for Flight and Fulfillment Operations having ground system equipment and UAV drones that are operational, safe, and reliable so they can focus on fulfilling customer orders
  • Performing scheduled preventative maintenance on all equipment and drones to prevent failures
  • Troubleshooting and resolving issues with ground system equipment and drones to get component systems back up as quickly as possible.
  • Leading the delivery centre team to respond to equipment and drone incidents efficiently
  • Coordinating with engineers to resolve new ground system and drone issues that do not have documented troubleshooting procedures
  • Providing feedback and making improvements to ground system and drone maintenance procedures

Flight Controller

Zipline Ghana
Walewale
02.2020 - Current
  • Manage all Zip traffic at the Nest
  • Communicate with local Air Traffic Control to ensure safe integration into airspace
  • Communicate with Zipline flight and fulfillment operators to ensure that operations run smoothly
  • Record critical data to measure and improve operations

Flight Operator

Zipline Ghana
Walewale
11.2019 - Current
  • Assemble, preflight, launch, and recover unmanned aerial vehicle (UAV)
  • Provide feedback to be used to continuously improve processes, safety protocols, hardware and software.

National Service Personnel

Volta River Authority
Akuse
09.2017 - 08.2018
  • Insulation resistance test on transformers and motors
  • Routine maintenance on motors of drainage pumps, batteries and collector housing of generating units
  • Thermocouple and alarm and trip setting checks on thrust and guide bearings
  • Routine maintenance on AVR and DAVR
  • Provision of protection guarantees and isolation of circuit breakers to ensure maintenance works can be carried out

Education

Bachelor of Science - Electrical And Electronic Engineering

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
06-2017

Skills

  • Decision-Making
  • Creative Thinking
  • Workload Management
  • Team Coordination
  • Team Leadership
  • Training and Development
  • Detail Oriented
  • Customer Service
  • Inventory Management
  • Active listening
  • Ability to teach and mentor

Accomplishments

Servant Leadership Awardee for GH-3 (December 2022)

Excellent Student Awardee in College of Engineering, Kwame Nkrumah University of
Science and Technology (November 2015 and 2016)
Overall Best Student at Prempeh College (February 2011)
Best Science Student at Prempeh College (February 2011)
Overall Best Student in the graduating class at Supreme Saviour Junior High School (April
2009)

Languages

English
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

Interim Flight Operations Lead

Zipline Ghana
05.2023 - Current

UAV Maintenance and Ground System Technician

Zipline Ghana
06.2020 - Current

Flight Controller

Zipline Ghana
02.2020 - Current

Flight Operator

Zipline Ghana
11.2019 - Current

National Service Personnel

Volta River Authority
09.2017 - 08.2018

Bachelor of Science - Electrical And Electronic Engineering

Kwame Nkrumah University of Science And Technology

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Kwame Kwakwa Sarpong