KINGSFORD KODUA ODURO

• Performed diagnostics and troubleshooting to evaluate equipment performance and increase reliability.
• Trained and coached junior team members to maximize knowledge and competencies and increase performance for the commission.

• Used Microsoft Office and eLearning authoring tools to carry out teaching and learning activities.
• Guided staff on the use of hard and software applications, supporting ongoing learning.

• Ensured the smooth operation of the hotel by providing support in major areas by:

- making accommodation arrangements for guests who call to book rooms.

- preparing reports and other documents related to the business.

- tracking and distributing supplies to designated units in the business.

• Helped less experienced staff manage daily assignments.
• Organised and stored hardcopy files.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

• Responsible for registering students and participants for the scheme
• Assisting participants in activity choices and guidance sessions
• Responsible for sending activity reports to the regional coordinators.

• Supported data accuracy by double-checking information with field officers in line with GSS standards and procedures.
• Conducted surveys and interviews in residential and commercial settings.

• Worked as a data entry operator across the country for the authority during the Ghana-card mass registration exercise.

• Traveled to the United States of America on an exchange programme to work and gain different experiences and ethics.
• Showcased product features and benefits to drive sales.
• Performed closing duties such as cleaning windows and floors and securing shop premises.