Justice Appiah
Accra
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
I.T Officer
Inter-Prime Travel Consult
06.2023 - 02.2024
- Streamlined help desk operations through the development of efficient ticketing systems and workflows.
- Developed custom applications to automate routine tasks, saving time and increasing productivity levels within the organization.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Oversaw development and implementation of improvements to support network operations.
- Assist in Canada/UK/USA Visa documentation processing
- Able to assist the company to get 8 Visas for clients.
I.T Officer
AYOC Sports Travel and Tour Limited
07.2022 - 04.2023
- Provided exceptional IT support for staff members, resulting in increased productivity.
- Maintained 24/7 availability for critical system support issues ensuring minimal disruption to day-to-day operations.
- Optimized server capacity by consolidating resources and visualizing servers where necessary.
- Improved system efficiency by implementing new software and hardware solutions.
- Conducted regular system audits for compliance with industry standards and regulations.
- Evaluated emerging technologies and recommended strategic investments that aligned with organizational goals.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Senior Graphic Designer
Redemption Multi Consult
01.2022 - 06.2022
- Implemented design best practices, improving overall aesthetics and functionality across all platforms.
- Delivered high-quality designs on tight deadlines, ensuring client satisfaction and repeat business.
- Conceptualized creative designs for print materials, banners, and signs.
- Collaborated with cross-functional teams to deliver consistent messaging across print, digital, and social media platforms.
Census Enumerator
Ghana Statistical Service Enumerator
04.2021 - 06.2021
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Efficiently organized collected data, facilitating timely submission to supervisors for review and analysis.
- Enhanced community participation in the census by conducting door-to-door visits and providing clear explanations of the process.
Verification Officer
Electoral Commission of Ghana
12.2020 - 12.2020
- Maintained strict confidentiality of sensitive client information, adhering to company policies and regulations.
- Streamlined the verification process for faster turnaround times, resulting in client satisfaction.
- Increased accuracy in verification processes by implementing thorough checks and attention to detail.
- Assisted colleagues when needed, demonstrating flexibility and adaptability within a fast-paced work environment.
Graphic Designer, Typist
Jeikedot Printing Center
01.2016 - 01.2020
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Maintained up-to-date knowledge of design trends, ensuring modern and appealing creations.
- Created engaging social media content, boosting online interaction.
- Edited and enhanced existing artwork and graphics.
Graphic Designer, Typist
Planwell Printing Center
01.2012 - 01.2016
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Researched industry trends to stay current on best practices in graphic design.
- Created logos and branding materials for various clients, which increased brand recognition and customer engagement.
Education
Some College (No Degree) - JQuery
Sololearn.com
OnlineHigh School Diploma -
Cape Coast Technical Institute
Cape Coast05.2020
Some College (No Degree) - JavaScript
Sololearn.com
OnlineSome College (No Degree) - PHP, MYSQL, HTML, CSS, JAVASCRIPT
Edx.org
OnlineHigh School Diploma -
Abura English & Arabic Junior High
Cape Coast01.2015
Skills
- Negotiation
- Project management
- Administrative
- Problem-Solving
- Flexibility
- Good communication
- Teamwork
- Creativity
- Good Emotional Intelligence
- MS Word
- Adobe Photoshop
- HTML/CSS
- Bootstrap
- Wordpress
- JavaScript
- JQuery
- PHP
- Disaster Recovery
- Software Development
- Business Analysis
- Operating system management
- Project Planning
- Time Management
- Multitasking
- Reliability
Languages
English
Fante
Twi
References
- Mr. Isaac Arthur, Headmaster, William De-Graft Methodist School, +233 249394900
- Mr. Robert Annan, Former Headmaster, Catholic Jubilee School, Cape Coast, +233 242670480
- Mr. Ishmeal Appiah, Founder & Manager, Planwell Printing Center, +233 535899282
Timeline
I.T Officer
Inter-Prime Travel Consult
06.2023 - 02.2024
I.T Officer
AYOC Sports Travel and Tour Limited
07.2022 - 04.2023
Senior Graphic Designer
Redemption Multi Consult
01.2022 - 06.2022
Census Enumerator
Ghana Statistical Service Enumerator
04.2021 - 06.2021
Verification Officer
Electoral Commission of Ghana
12.2020 - 12.2020
Graphic Designer, Typist
Jeikedot Printing Center
01.2016 - 01.2020
Graphic Designer, Typist
Planwell Printing Center
01.2012 - 01.2016
Some College (No Degree) - JQuery
Sololearn.com
High School Diploma -
Cape Coast Technical Institute
Some College (No Degree) - JavaScript
Sololearn.com
Some College (No Degree) - PHP, MYSQL, HTML, CSS, JAVASCRIPT
Edx.org
High School Diploma -
Abura English & Arabic Junior High
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