Justice Agyemang Prempeh
Accra
Summary
Adept at transforming data into actionable insights, I excelled at GCB Bank, enhancing data accuracy and streamlining payment processes. Leveraging my Excel expertise and exceptional communication skills, I boosted efficiency and fostered strong vendor relationships. My proactive approach and ability to multitask have consistently driven project success and improved customer satisfaction.
Overview
5
5
years of professional experience
Work History
Data Entry Clerk
GCB Bank, Head Office
11.2023 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Payment Analyst
GCB Bank, Head Office
11.2023 - Current
- Managed high volumes of incoming invoices effectively, prioritizing urgent payments while maintaining overall accuracy levels.
- Implemented a robust invoice tracking system, ensuring timely payments and reducing late fees incurred.
- Proactively identified potential bottlenecks within the payment process, implementing corrective actions before they impacted overall performance or deadlines.
- Continuously monitored outstanding balances for overdue accounts, taking swift action to resolve delinquencies and maintain strong vendor relationships.
- Collaborated closely with cross-functional teams to ensure timely and accurate payments were made to all parties involved.
- Reduced errors in payment transactions by conducting thorough data analysis and identifying discrepancies.
Data Analyst and Thesis Supervisor
Justice Research Consultancy
01.2020 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
BBA - Human Resources Management
Heritage Christian University College
Amasaman-Accra06.2022
Skills
- Data Entry
- Data accuracy
- File Management
- Customer Service-Oriented
- Office Administration
- Maintains confidentiality
- Strong Problem Solver
- Excellent Communication
- Fast Learner
- Microsoft Office
- Fast Typing Speed
- Excel expertise
- Multitasking Abilities
- Mail handling
- Customer Relationship Management
Accomplishments
- Trained National Service Personnel on data entry task
- Processed CAG salaries, Bulk Payments, Direct Debit and Credit
- Processed External Transactions(i.e GCB to Other Banks Transactions)
- Central Securities Depository Clerk
- Specialized in Mandate Management System
- Specialized in Payment Analysis
- Achieved Best Worker Award 2022-2023
Research
I researched on the impact of flexible working adjustment on employee performance: A case study of GA West Municipal Hospital.
Flexible Working Adjustment is an approach of working that suit employees needs. For instance, working from home or at a satelite location. Whatever the form or nature organization takes, it is set up to achieve a certain set of goals and objectives. Therefore employees are the stakeholders whose greatest importance is to help work towards the achievement of the goals of the organization. With flexible working arrangement or strategies, employees are pleased and motivated to accomplish tasks on time which will improve efficiency and also minimize absenteeism. The study had a positive impact on employee mental health and moreover empowered them to accomplish a work life balance.
Languages
English
Bilingual or Proficient (C2)
Additional Information
REFERENCE
- Mr. Gideon Fosu ( Manager, CPC-Payment, GCB BANK) -0244693336
- Mr. Conrad Kakraba( Head of Truth Tv, Heritage Christian College)-0206730382
- Md. Juliet Onny( Manager, Central Processing Centre, GCB BANK)- 0208170219
- Mr. Anthony Ayippey( Payment Specialist, CPC, GCB BANK)-0208820795
Timeline
Data Entry Clerk
GCB Bank, Head Office
11.2023 - Current
Payment Analyst
GCB Bank, Head Office
11.2023 - Current
Data Analyst and Thesis Supervisor
Justice Research Consultancy
01.2020 - 03.2024
BBA - Human Resources Management
Heritage Christian University College
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