Joy Akosua Anin

I offer administrative support for the centre. I also offer academic support and serve as a research assistant for the Global Malaria and Gender Community of Practice, a project funded by the Bill and Melinda Gates Foundation.

Some of the duties entrusted to me include:

ADMINISTRATIVE SUPPORT

1. Compiling Gender Related issues from the Daily Graphic and Ghanaian Times to upload unto the data base at the resource centre to make research easy for staff as well as students.

2. Securing logistics for the Centre.

3. Co-ordination of events {workshops, conferences, seminars, webinars etc}

4. Handling the various Social Media platforms of the Centre

5. Dispatching letters for the Centre

6. Filing letters and documents for the Centre

6. Compilation of students results and examinations.

ACADEMIC SUPPORT

7. Research assistant (scoping and review for gender and malaria literature)

I also

• Provided support and guidance to new members of the national service team as well as interns
• Participated in training sessions on how best to engage with diverse groups within the community.
• Prepared invoices and warranty forms to obtain payments.

I provide administrative support by assisting co-workers with relevant information, booking flights, and making hotel reservations for the onshore activities as well as trouble shooting issues to resolve work constraints.

• Provided administrative support by completing tasks such as filing documents and scheduling meetings.
• Proofread documents before submitting them for review.

• I worked as a marketing personnel for the contact centre, cross selling and upselling organization’s services and products to customers specifically the Ecobank Mobile Application.
• Contributed ideas during brainstorming sessions to generate creative solutions.
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• Managed customer inquiries through phone calls, emails, or other forms of communication.
• Identified needs of customers promptly and efficiently.