JOSEPH ANKRAH BOAFO
ACCRA
Summary
Results-driven professional with extensive experience at NTHC Trustees Ltd in pensions administration and data management. Expert in data reconciliation and analysis, enhancing operational efficiency through effective problem-solving and customer service. Proven ability to organize documents and coordinate projects, ensuring compliance and accuracy in all records management tasks.
Overview
27
27
years of professional experience
Work History
Tier 2 Pensions Administrator And Data Entry
NTHC TRUSTEES LTD
TAKORADI
01.2015 - Current
- Executed basic bookkeeping tasks, reconciling accounts receivable and payable.
- Compiled statistical data from diverse sources for thorough analysis.
- Performed accurate data entry from paper documents into computer databases.
- Maintained organized filing system for essential documents, including contracts and invoices.
- Provided technical assistance with hardware and software issues as necessary.
- Developed and maintained comprehensive databases for tracking projects and financial records.
- Coordinated meetings, travel arrangements, and prepared presentations for management review.
IT SUPPORT /Data Management Officer
NTHC TRUSTEES LTD
ACCRA
11.1998 - Current
- Conducted data reconciliation and capturing to ensure accurate records management and compliance with Pensions Tier 2 registration.
- Managed statement distribution, enhancing client communication and satisfaction through efficient delivery.
- Provided IT support by analyzing and troubleshooting technology issues, boosting productivity for internal clients and enhancing service for external customers.
- Performed data reconciliation and capturing to ensure accurate records management and compliance with Pensions Tier 2 registration requirements.
- Managed statement distribution and IT support, troubleshooting technology issues to enhance productivity for internal clients and provide assistance to external customers via telephone or webchat.
- Analyzed and evaluated technology issues, delivering effective IT support to maintain operational efficiency and client satisfaction.
Census Enumerator
GHANA STASTISTICAL SERVICE (GSS)
TAKORADI
06.2021 - 08.2021
- Conducted interviews and collected demographic data to ensure accurate census records.
- Gathered and verified household information to contribute to comprehensive census data.
- Collected and documented population statistics to support national census efforts.
- Conducted detailed interviews with residents to collect accurate demographic data for the census.
- Gathered comprehensive household information through structured interviews to ensure data accuracy for the census.
- Executed door-to-door surveys to obtain precise demographic information, contributing to the overall census data collection.
IT Technician
SSNIT
ACCRA
06.2007 - 10.2008
- Resolved technical issues efficiently to ensure seamless IT operations.
- Diagnosed and repaired hardware and software problems to maintain optimal system performance.
- Provided technical support and guidance to users, enhancing overall IT service delivery.
- Resolved technical issues efficiently, ensuring minimal downtime and enhanced user experience.
- Diagnosed and repaired hardware and software problems, maintaining optimal system performance.
- Provided expert technical support, contributing to improved operational efficiency and user satisfaction.
Education
Associate of Science - NETWORK ENGINEER ON MICROSOFT WINDOW SERVER 2003
NIIT
TAKORADI01-2012
Associate of Science - SYSTEM SUPPORT TECHNICIAN / MICROCOMPUTER TECH
ATLANTIC COMPUTER TRAINING
ACCRA07-2004
High School Diploma -
NAVRONGO SENIOR SECONDARY SCHOOL
NAVRONGO08-1997
Bachelor of Science - Bsc TELECOMMUNICATION ENGINEERING
GHANA COMMUNICATION TECHNOLOGY UNIVERSITY (GCTU)
TAKORADISkills
- Data reconciliation and analysis
- Technical support
- Pensions administration
- Document organization
- Customer service
- Project coordination
- Meeting facilitation
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Data entry and reporting
Languages
English, Krobo, Twi, Housa, Frafra, Fante, Ga
First Language
SAKYIBEA OHIPENI
MANAGING DIRECTOR (MD)
NTHC TRUSTEES LTD
sophipeni@nthc.com.gh
0202525722
RICHMOND DARKO
AREA MANAGER
WESTERN/CENRAL
NTHC TRUSTEES LTD
rdarko@nthc.com.gh
0204344884
Timeline
Census Enumerator
GHANA STASTISTICAL SERVICE (GSS)
06.2021 - 08.2021
Tier 2 Pensions Administrator And Data Entry
NTHC TRUSTEES LTD
01.2015 - Current
IT Technician
SSNIT
06.2007 - 10.2008
IT SUPPORT /Data Management Officer
NTHC TRUSTEES LTD
11.1998 - Current
Associate of Science - NETWORK ENGINEER ON MICROSOFT WINDOW SERVER 2003
NIIT
Associate of Science - SYSTEM SUPPORT TECHNICIAN / MICROCOMPUTER TECH
ATLANTIC COMPUTER TRAINING
High School Diploma -
NAVRONGO SENIOR SECONDARY SCHOOL
Bachelor of Science - Bsc TELECOMMUNICATION ENGINEERING
GHANA COMMUNICATION TECHNOLOGY UNIVERSITY (GCTU)
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