Summary
Overview
Work History
Education
Skills
Tools & Software Proficiency
Disclaimer
Timeline
Generic

Vamsikrishna Nethi

Accra

Summary

Operations and IT Manager with a proven record at NSOROMA GPS LTD, enhancing installation efficiency by 30% and achieving a 95% client satisfaction rate. Expertise in fleet management and strategic planning, leading cross-functional teams to implement process improvements that drive operational success.

Overview

5
5
years of professional experience

Work History

<ul> <li>Operations Management Responsibilities:</li> <li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li> <li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li> <li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li> <li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li> <li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li> <li>Generated and presented monthly operational performance reports to executive leadership.</li> <li>IT Management Responsibilities:</li> <li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li> <li>Oversaw server infrastructure, software updates, and data security across internal systems.</li> <li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li> <li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li> <li>Implemented cybersecurity protocols and backup solutions to secure client data.</li> <li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li> </ul>

NSOROMA GPS LTD
01.2024 - Current
  • Operations Management Responsibilities:
  • Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.
  • Developed and implemented SOPs that improved field installation efficiency by 30%.
  • Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.
  • Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.
  • Monitored and managed the inventory of GPS tracking devices and installation equipment.
  • Generated and presented monthly operational performance reports to executive leadership.
  • IT Management Responsibilities:
  • Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).
  • Oversaw server infrastructure, software updates, and data security across internal systems.
  • Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.
  • Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.
  • Implemented cybersecurity protocols and backup solutions to secure client data.
  • Researched and deployed new GPS hardware models, reducing device failure rates by 25%.

<ul><li>Transport Management</li><li>Fleet Oversight: Manage day-to-day operations of over 50 trucks and 20+ company vehicles, ensuring maximum efficiency, safety, and compliance.</li><li>Route Planning & Optimization: Develop efficient delivery schedules and routes to reduce fuel costs and improve delivery timelines.</li><li>Driver Supervision: Oversee recruitment, training, and supervision of drivers; ensure strict adherence to safety protocols and driving regulations.</li><li>Vehicle Maintenance: Schedule and monitor regular servicing, repairs, and roadworthiness certifications for all vehicles to minimize downtime.</li><li>Compliance & Documentation: Ensure fleet complies with national transport regulations, licenses, permits, and insurance policies.</li><li>Fuel & Cost Management: Monitor fuel usage, track mileage, and implement cost-saving measures for transportation operations.</li><li>Warehouse Management</li><li>Inventory Control: Maintain accurate records of incoming and outgoing stock; ensure proper storage and handling of goods.</li><li>Warehouse Operations: Oversee daily warehouse activities including loading, unloading, picking, packing, and dispatching.</li><li>Space Optimization: Implement space-saving layouts and efficient storage systems to maximize warehouse capacity.</li><li>Safety & Security: Enforce strict safety and security protocols to protect staff, equipment, and inventory.</li><li>Stock Audits: Conduct regular cycle counts and audits to reconcile physical stock with records and avoid discrepancies.</li></ul>

Palace Home Décor Ltd
11.2020 - 12.2023
  • Transport Management
  • Fleet Oversight: Manage day-to-day operations of over 50 trucks and 20+ company vehicles, ensuring maximum efficiency, safety, and compliance.
  • Route Planning & Optimization: Develop efficient delivery schedules and routes to reduce fuel costs and improve delivery timelines.
  • Driver Supervision: Oversee recruitment, training, and supervision of drivers; ensure strict adherence to safety protocols and driving regulations.
  • Vehicle Maintenance: Schedule and monitor regular servicing, repairs, and roadworthiness certifications for all vehicles to minimize downtime.
  • Compliance & Documentation: Ensure fleet complies with national transport regulations, licenses, permits, and insurance policies.
  • Fuel & Cost Management: Monitor fuel usage, track mileage, and implement cost-saving measures for transportation operations.
  • Warehouse Management
  • Inventory Control: Maintain accurate records of incoming and outgoing stock; ensure proper storage and handling of goods.
  • Warehouse Operations: Oversee daily warehouse activities including loading, unloading, picking, packing, and dispatching.
  • Space Optimization: Implement space-saving layouts and efficient storage systems to maximize warehouse capacity.
  • Safety & Security: Enforce strict safety and security protocols to protect staff, equipment, and inventory.
  • Stock Audits: Conduct regular cycle counts and audits to reconcile physical stock with records and avoid discrepancies.

Education

B.tech - ECE

Hyderabad, India
Hyderabad, India
06-2012

Skills

  • GPS and telematics platforms
  • Networking technologies
  • Software proficiency in MS Office, SQL, CRM, ERP
  • Project management tools
  • Operating systems expertise
  • Data analysis and reporting strategies
  • API integration techniques
  • Data security practices
  • GPS and telematics platforms
  • Networking technologies
  • Software proficiency in MS Office, SQL, CRM, ERP
  • Project management tools
  • Operating systems expertise
  • Data analysis and reporting strategies
  • API integration techniques
  • Data security practices

Tools & Software Proficiency

  • Warehouse Management Systems (WMS)
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • ERP & Inventory Management Tools
  • GPS Tracking Systems
  • Fleet management

Disclaimer

Date: April -2025 Place: Spintex, Accra, Ghana. Vamsikrishna Nethi

Timeline

<ul> <li>Operations Management Responsibilities:</li> <li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li> <li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li> <li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li> <li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li> <li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li> <li>Generated and presented monthly operational performance reports to executive leadership.</li> <li>IT Management Responsibilities:</li> <li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li> <li>Oversaw server infrastructure, software updates, and data security across internal systems.</li> <li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li> <li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li> <li>Implemented cybersecurity protocols and backup solutions to secure client data.</li> <li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li> </ul>

NSOROMA GPS LTD
01.2024 - Current

<ul><li>Transport Management</li><li>Fleet Oversight: Manage day-to-day operations of over 50 trucks and 20+ company vehicles, ensuring maximum efficiency, safety, and compliance.</li><li>Route Planning & Optimization: Develop efficient delivery schedules and routes to reduce fuel costs and improve delivery timelines.</li><li>Driver Supervision: Oversee recruitment, training, and supervision of drivers; ensure strict adherence to safety protocols and driving regulations.</li><li>Vehicle Maintenance: Schedule and monitor regular servicing, repairs, and roadworthiness certifications for all vehicles to minimize downtime.</li><li>Compliance & Documentation: Ensure fleet complies with national transport regulations, licenses, permits, and insurance policies.</li><li>Fuel & Cost Management: Monitor fuel usage, track mileage, and implement cost-saving measures for transportation operations.</li><li>Warehouse Management</li><li>Inventory Control: Maintain accurate records of incoming and outgoing stock; ensure proper storage and handling of goods.</li><li>Warehouse Operations: Oversee daily warehouse activities including loading, unloading, picking, packing, and dispatching.</li><li>Space Optimization: Implement space-saving layouts and efficient storage systems to maximize warehouse capacity.</li><li>Safety & Security: Enforce strict safety and security protocols to protect staff, equipment, and inventory.</li><li>Stock Audits: Conduct regular cycle counts and audits to reconcile physical stock with records and avoid discrepancies.</li></ul>

Palace Home Décor Ltd
11.2020 - 12.2023

B.tech - ECE

Hyderabad, India
Vamsikrishna Nethi