JOSEPH AMOATENG OPPONG
Accra
Summary
Hardworking and passionate BSc. Computer Engineering undergraduate presenting strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Online Collections Platform IT Administrator
Stanbic Bank
11.2022 - 10.2023
- Managed user accounts, creating new profiles and reallocating tellers to different branches.
- Provided specialized permissions to users based on their roles and responsibilities
- Collaborated with cross-functional teams to enhance platform efficiency
- Played a key role in the seamless transition of tellers to new branches.
- Developed multi-site IT execution strategies, aligning work orders at 98 locations to effectively align available resources with historical service data.
ATM Custodian Assistant
Stanbic Bank
11.2022 - 10.2023
- Assisted the bank's ATM custodian to learn maintenance procedures and software updates
- Gained hands-on experience in addressing errors and malfunctions in collaboration with engineers on 32 ATMs in Accra , Kumasi and Takoradi.
- Actively participated in troubleshooting and resolving errors, acquiring insights into the processes involved in ensuring optimal ATM functionality.
Disaster Recovery Participant
Stanbic Bank
04.2023 - 05.2023
- Actively participated in 2 Disaster Recovery (DR) event within the banking sector
- Took an active role in exercises designed to test and refine the bank's disaster recovery procedures
- Demonstrated adaptability and resilience in a critical banking infrastructure scenario.
Graduate Teaching Assistant
Ghana Communications Technology University
11.2021 - 12.2021
- Developed strong rapport with students through open communication channels, fostering an inclusive learning environment.
- Supported 2 faculty members with administrative tasks including grading papers, updating class records, and tracking attendance.
- Assisted about 30 students during Lab sessions with simulations using tools such as MATlab and Proteus simulator.
- Assisted 2 immediate supervisors by handling and coordinating labs sessions under their guidance.
Education
Bachelor of Science - Computer Engineering
Ghana Communication Technology University
Accra, Ghana11.2022
General Science -
Mfantsipim School
Cape Coast - Central Region05.2018
Skills
- Internet Application
- Troubleshooting
- Computer Hardware Knowledge
- Computer Software Knowledge
- System Security
- Remote Support
Personal Information
Date of Birth: 05/30/2000
References
- Mr. George Bondzie, Stanbic Bank, Manager, Ebanking & Channels Technology, Systems Support, sompda1st@gmail.com, +233 24 433 1535
- Mr. Seth Ansah, Stanbic Bank, Senior Developer, Systems Support, AnsahS@stanbic.com.gh, 023 379 4982
Hobbies and Interests
- Cyber Security
- WEDDEV
- AWS CLOUD COMPUTING
Fitness, Gaming and Trading Fx
I engage in fitness activities to keep my mind focused and body healthy and in good shape to help with my general wellbeing. Also I participate in playing online video games so to learn and interact with people of different cultures and traditions. I tend to study the fundamentals of cryptos, energies and foreign currency exchange to be in touch with the evolution of the financial market system.
Timeline
Disaster Recovery Participant
Stanbic Bank
04.2023 - 05.2023
Online Collections Platform IT Administrator
Stanbic Bank
11.2022 - 10.2023
ATM Custodian Assistant
Stanbic Bank
11.2022 - 10.2023
Graduate Teaching Assistant
Ghana Communications Technology University
11.2021 - 12.2021
Bachelor of Science - Computer Engineering
Ghana Communication Technology University
General Science -
Mfantsipim School
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