Summary
Overview
Work History
Education
Skills
Affiliations
travelling
References
Timeline
Generic

JONATHAN ARYEE

Accra

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and also with a passion for serving customers and exceeding expectations.

Overview

8
8
years of professional experience

Work History

Branch Support Officer

GCB Bank PLC
11.2019 - Current
  • Increased customer satisfaction with prompt and accurate service, addressing inquiries and resolving issues.
  • Managed financial transactions, ensuring accuracy and compliance with bank policies and procedures.
  • Collaborated with other departments to address complex customer needs and ensure a consistent level of service across the organization.
  • Maintained detailed records of all transactions and activities within the branch for easy reference during audits or reviews.
  • Balanced daily cash and ATM, immediately documenting inaccuracies.
  • Maintained friendly and professional customer interactions.
  • Examined customer loan applications for loan approvals and denials.
  • Supported marketing efforts by organizing promotional events within the community to increase brand awareness locally.
  • Conducted financial due diligence on potential investments and acquisitions.

Sales Agent

Allianz Insurance
02.2018 - 03.2018
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.

Internal Audit Intern

Dannex Ayrton Starwin PLC
07.2016 - 08.2016
  • Enhanced audit efficiency by reviewing financial transactions and documents thoroughly against company procedures and guidelines
  • Assisted in inventory count reconciliation
  • Audited requisition and waybill documents from the logistics department
  • Assisted in identifying areas of improvement by reviewing employee job descriptions and roles

Education

Professional Banking Certification - Banking

Chartered Institute of Bankers
Okponglo
05.2021

Bachelor of Science - Banking And Finance

University of Ghana
Accra, Legon
05.2018

West African Senior Secondary Certificate - Accounting

St Augustine's College
Cape Coast, Ghana
06.2014

Skills

  • Document Management
  • Change Management
  • Problem Solving
  • Technical Support
  • Effective Communication
  • Customer Service Excellence
  • Team Player
  • Proficient in MS Office

Affiliations

  • Rotaray Club of UG - Member of the membership directorate (2014-2018)

travelling

  • Traveling allows one to explore new cultures and landscapes and provides a sense of adventure and excitement

References

  • Safuratu Seidu

         GCB Bank PLC

         Telephone:  0208140030



  • Augustina Akosua Tamakloe

         GCB Bank PLC

         Telephone: 0596915672

Timeline

Branch Support Officer

GCB Bank PLC
11.2019 - Current

Sales Agent

Allianz Insurance
02.2018 - 03.2018

Internal Audit Intern

Dannex Ayrton Starwin PLC
07.2016 - 08.2016

Professional Banking Certification - Banking

Chartered Institute of Bankers

Bachelor of Science - Banking And Finance

University of Ghana

West African Senior Secondary Certificate - Accounting

St Augustine's College

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JONATHAN ARYEE