Joel Ablakwa
Summary
Adept at vulnerability assessment and fostering strong client relationships, I significantly enhanced security operations at the Ministry of Communications (NITA) and streamlined real estate transactions for Mr. Frederick Ablakwa (CEO of ALT PROPERTIES AND CONSULTING LIMITED). Leveraging collaborative teamwork and advanced monitoring tools, I improved incident response efficiency and client satisfaction through meticulous property management and safeguarding systems.
Overview
1
1
year of professional experience
Work History
Real Estate Consultant
Mr Frederick Ablakwa
ALT PROPERTIES AND CONSULTING LIMITED (Remote)
- I researched commercial and residential real estate deals.
- Handled sensitive client information discreetly while maintaining strict confidentiality during negotiations and transactions.
- Coordinated appointments to show marketed properties.
- Communicated with clients to understand property needs and preferences.
- Developed long-lasting relationships with clients by providing exceptional customer service throughout the entire transaction process.
- Conducted thorough market research to guide clients through the decision-making process of purchasing properties.
Teaching Assistant
Stephannie Acquah
Haridan School
01.2024 - 04.2024
- Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- I partnered with the teacher to plan and implement lessons following the school's curriculum, goals, and objectives.
- I tutored struggling students individually and in small groups to reinforce learning concepts.
Security Operations Center Technician
National Service Personnel
Ministry Of Communication
11.2022 - 11.2023
- Assisted in the development of tabletop exercises and simulated cyberattack scenarios to evaluate response capabilities and identify opportunities for improvement.
- Reduced false alarms through effective communication with team members and refining alert criteria.
- Enhanced security operations by implementing advanced monitoring tools and optimizing incident response procedures.
- I served as a liaison between the Security Operations Center and other departments within the organization, fostering strong working relationships and promoting information-sharing activities.
- Developed customized reports for management review, providing critical insights into security trends and potential vulnerabilities.
- Reviewed violations of computer security procedures and developed mitigation plans.
- Authorized security incident reports, highlighting breaches, vulnerabilities, and remedial measures.
- Monitored computer virus reports to determine when to update virus protection systems.
- Encrypted data and erected firewalls to protect confidential information.
Education
Bachelor of Science - Information Technology
University of Professional Studies
Accra,Ghana08.2021
High School Diploma -
Labone Senior High School
Accra,Ghana06.2019
Skills
- Vulnerability Assessment
- Threat Intelligence Analysis
- Good Telephone Etiquette
- Problem Solving
- System Safeguarding
- Attention to Detail
- Property Management
- Property tours and inspections
- House showings
- Payment Collection
- Home inspections
- Positive Attitude
- Computer Skills
- Relationship Building
- Collaborative Teamwork
- Effective Communication
Languages
English
Advanced (C1)
French
Intermediate (B1)
Timeline
Teaching Assistant
Stephannie Acquah
01.2024 - 04.2024
Security Operations Center Technician
National Service Personnel
11.2022 - 11.2023
Real Estate Consultant
Mr Frederick Ablakwa
Bachelor of Science - Information Technology
University of Professional Studies
High School Diploma -
Labone Senior High School