Summary
Overview
Work History
Education
Skills
Websites
Certification
Extracurricular Activities
Hobbies and Interests
Languages
Timeline
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JENNIFER ANNOH

Accra

Summary

Highly organized and result-driven Logistics, Administrative and Supply Chain Specialist with over 5 years of experience managing procurement, inventory, and international shipments for large-scale operations. Proven track record of optimizing shipping processes, reducing costs, and enhancing efficiency through strategic vendor management and coordination. Adept the systems and supply chain software to track and manage complex logistics operations. Seeking to contribute my expertise in streamlining processes and driving operational success in a fast-paced to more challenging roles.

Overview

8
8
years of professional experience
1
1
Certification

Work History

National Service Personnel

PRUDENTIAL SECURITIES LIMITED
01.2023 - 01.2024
  • Keying clients deposit in the CIS software and processing CIS clients liquidation and sending quarterly statements to CIS clients
  • Uploading and updating prices of CIS investment instruments on the company’s website daily
  • Setting up new clients and updating existing client records in the CIS software
  • Performing acuity on Ghana Cards for CIS clients and preparing memo for establishing standing orders for clients
  • Monitoring clients maturing investments on a daily basis and calling clients for further instructions on matured investments
  • Checking corporate mail for incoming and outgoing correspondence from clients and trustees and printing out important information meant for PSL
  • Addressing and resolving clients complaints promptly and escalating complex issues when necessary
  • Receiving telephone calls and transferring them to the appropriate staff.

PUBLIC RELATIONS OFFICER (Internship)

Korle-Bu Teaching Hospital
06.2022 - 08.2022
  • Enhanced patient satisfaction through effective communication and implementation of hospital marketing programs
  • Addressed customer complaints and concerns, ensuring a resolution rate within 24 hours by coordinating with various hospital departments
  • Assisted in the development of PR campaigns, improving hospital outreach and public engagement.

TELESALES EXECUTIVE

aYo Intermediaries Ghana Ltd.
01.2021 - 01.2021
  • Exceeded monthly sales quotas by onboarding over 200 MTN subscribers to aYo insurance products, consistently surpassing targets
  • Built and maintained strong client relationships, resulting in an increase in repeat business through personalized service and effective product promotion
  • Developed in-depth knowledge of insurance products to offer tailored recommendations, improving customer satisfaction and driving sales.

LOGISTICS OFFICER

Dignity DTRT Apparel Ltd.
01.2017 - 01.2020
  • Coordinated over 50 monthly international shipments, ensuring on-time delivery through effective planning and coordination with freight forwarders and suppliers
  • Negotiated shipping contracts, reducing transportation costs while maintaining high service standards
  • Implemented an inventory tracking system that reduced stock discrepancies and enhanced workflow efficiency
  • Monitored shipment schedules, customs regulations, and compliance to avoid delays and penalties, successfully cutting clearance time
  • Collaborated with cross-functional teams in Hong Kong and China, ensuring seamless communication and timely preparation of container releases.

PURCHASING CLERK

Dignity DTRT Apparel Ltd.
01.2016 - 01.2017
  • Managed procurement activities for multiple departments, securing competitive pricing from suppliers and achieving 98% on-time deliveries
  • Validated and processed over 100 purchase orders monthly, reducing order discrepancies through detailed invoice verification and coordination with suppliers
  • Oversaw vendor relationships, ensuring clear communication of company requirements and adherence to quality standards, resulting in an increase in supplier performance.

Education

B.A. in Communications -

African University College of Communications
12.2023

Diploma in Broadcast Journalism -

Institute of Commercial Management
12.2016

Skills

  • Supply Chain Management
  • Vendor Negotiation & Relationship Building
  • Inventory Management
  • Process Improvement
  • Cross-functional Collaboration
  • Time Management & Organization
  • Problem-Solving

Certification

  • GE Aerospace Forage Program, Explore Human Resources, 2024
  • Bloomberg Forage Program, Client Engagement, 2024
  • Insurance Certification, Ghana Insurance College, 2021
  • Online Advertising Certification, Open2Study, 2016
  • Computer Literacy Certification, African Computer Literacy Project, 2014

Extracurricular Activities

Volunteer, Media Style Studio, 2013-2014, Assisted in secretarial duties and media production setup. Church Secretariat, 2020-2022, Managed communication, documentation, and events for church activities. Leader, Student Council Projects, 2020-2022, Led student initiatives, fostering collaboration and motivation.

Hobbies and Interests

  • Reading
  • Creative Writing
  • Photography
  • Travelling

Languages

English
Advanced (C1)
Twi
Intermediate (B1)
GA
Upper intermediate (B2)

Timeline

National Service Personnel

PRUDENTIAL SECURITIES LIMITED
01.2023 - 01.2024

PUBLIC RELATIONS OFFICER (Internship)

Korle-Bu Teaching Hospital
06.2022 - 08.2022

TELESALES EXECUTIVE

aYo Intermediaries Ghana Ltd.
01.2021 - 01.2021

LOGISTICS OFFICER

Dignity DTRT Apparel Ltd.
01.2017 - 01.2020

PURCHASING CLERK

Dignity DTRT Apparel Ltd.
01.2016 - 01.2017

B.A. in Communications -

African University College of Communications

Diploma in Broadcast Journalism -

Institute of Commercial Management

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JENNIFER ANNOH