Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
References
Languages
Timeline
Generic
Michael Tettey Narh

Michael Tettey Narh

Kpone-Katamanso, Accra.

Summary

Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Stock Officer (National Service Personnel)

Tema Fuel Company
10.2020 - 09.2021
  • Prepare pre-loading filling advice note (FAN) for bulk road vehicles before they can access the loading gantry
  • Take meter readings from the gantry operators to reconcile for the products ran through each meter to check for over delivery or under delivery
  • Use the Info Sun System to produce waybills for all loaded trucks in the depot
  • Process and capture information from a purchase order notes into SUN system
  • Kept records of daily truck details and their products loaded
  • Ensured truck drivers had necessary documents for exiting depot
  • Create internal reports of all reconciliation figures for reference purposes
  • Ensured all documents prepared, processed and used for all in-depot processes are filed and properly stored
  • Taking truck weight on LPG weighbridge before and after loading
  • Updating opening stock balances of BDCs based on actual stock positions
  • Receiving, approving, and processing of orders from BDCs in the NPA portal
  • Daily BDC stock balance reconciliations by comparing SUN system balances to actual stock balances
  • Monitoring BDCs stock balances to prevent over-lifting
  • Perform end-of-day, end-of-month, mid-year reconciliation of deliveries/sales done by BDCs
  • Taking initial and final dips before and after product receipts respectively.

Stock Department (Internship)

Tema Fuel Company
09.2019 - 09.2019
  • Daily reconciliation of deliveries with representatives of Bulk Distribution Companies to ensure all figures are accurate
  • Take meter readings from gantry operators to reconcile figures run through meters
  • Receiving fuel and storing
  • Recording, checking analysis of store items & reporting of variance.

Stock Department (Internship)

Tema Fuel Company
07.2016 - 08.2016
  • Daily recording of waybills
  • Preparing of waybills
  • Sorting of waybills
  • Daily resolution of drivers' issues prior to their waybills as highlighted by drivers.

Office Secretary

Touch Skies Ghana Limited
01.2024 - Current
  • Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Contributed to a positive work environment by maintaining a professional demeanor and offering assistance when needed.
  • Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
  • Created and updated records and files to maintain document compliance.
  • Served as the primary point of contact for incoming visitors and phone calls, directing them efficiently to appropriate parties.
  • Received incoming mail and evaluated and distributed correspondence requiring priority attention.
  • Ensured office equipment was always functioning optimally through regular maintenance checks avoiding any disruptions in daily tasks.
  • Facilitated effective communication between team members by distributing relevant memos and announcements in a timely manner.
  • Provided administrative support during high-pressure situations enabling seamless workflow.
  • Improved document management processes by digitizing paper records into an easy-to-navigate system.

Room Supervisor

Jay Kay Industries And Investment Ltd
09.2022 - 12.2022
  • Implemented cross-training initiatives to improve staff versatility in handling diverse tasks across different departments when necessary.
  • Collaborated with other departments to ensure seamless communication and coordination for guest requests.
  • Assisted in developing departmental policies and procedures, establishing a consistent framework for all team members to follow.
  • Contributed to revenue growth by identifying opportunities for upselling additional services or amenities based on guests'' needs or preferences.
  • Managed scheduling effectively, minimizing overtime costs while maintaining adequate staffing levels during peak seasons.
  • Reduced guest complaints, implementing proactive problem-solving strategies to address potential issues.
  • Improved inventory management, optimizing supplies usage and minimizing waste in housekeeping operations.
  • Boosted staff morale and performance through recognition programs and ongoing feedback sessions.

Warehouse Supervisor

Master Pack Limited
12.2021 - 08.2022
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Oversaw daily operations and shipping and handling processes.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Operated warehouse material handling equipment correctly to move loads.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Supported production workers in meeting goals without compromising safety and compliance.

Education

Higher National Diploma in Purchasing and Supply -

Koforidua Technical University

General Arts Option -

Presbyterian Senior High School, Begoro

Kpone Presbyterian Junior High School

Skills

  • Ability to take initiative and work under little or no supervision, as well as under pressure
  • Effective communication and interpersonal relationship skills
  • Effective analytical and team-play skills
  • Excellent organizational and time management skills
  • Impressive leadership drive coupled with high level of integrity
  • Proficiency in Microsoft Office Suites (Excel, PowerPoint, and Word) and the use of internet
  • Stock Auditing
  • Purchasing strategy
  • Warehouse Operations
  • Microsoft Office
  • Stock replenishment
  • Demand forecasting
  • Supply Chain Coordination
  • Cost Reduction
  • Positive Attitude
  • Willing to Learn
  • Friendly and Personable
  • Customer Service
  • Customer Assistance
  • Punctual and Reliable
  • Warehouse Safety
  • Loading and unloading
  • Clear Communication
  • Customer Relationships
  • Shelf Stocking
  • Money Handling

Certification

  • Higher National Diploma in Purchasing and Supply - August 2020
  • West African Senior School Certificate Examination - April 2015
  • Basic Education Certificate Examination - April 2012

Leadership Experience

  • Class Prefect: 2012-2015
  • Assistant School Prefect: 2011-2012

References

  • Mr. Adjartey Odopey, Tema Fuel Company Ltd., Stock Controller/Supervisor, Stock Department, Nii.Odopey@temafuelghana.com, 0546629470
  • Mr. Elvis Richard Ganyo, Koforidua Technical University, Lecturer, Department of Procurement and Supply Science, elvisr.ganyo@ktu.edu.gh, 0243277063
  • Miss. Jacqueline Duker, Tema Fuel Company Ltd., Stock Administrator; Stock Team Lead, Stock Department, jacquelineduker@gmail.com, 0244296104

Languages

English
Bilingual or Proficient (C2)

Timeline

Office Secretary

Touch Skies Ghana Limited
01.2024 - Current

Room Supervisor

Jay Kay Industries And Investment Ltd
09.2022 - 12.2022

Warehouse Supervisor

Master Pack Limited
12.2021 - 08.2022

Stock Officer (National Service Personnel)

Tema Fuel Company
10.2020 - 09.2021

Stock Department (Internship)

Tema Fuel Company
09.2019 - 09.2019

Stock Department (Internship)

Tema Fuel Company
07.2016 - 08.2016

Higher National Diploma in Purchasing and Supply -

Koforidua Technical University

General Arts Option -

Presbyterian Senior High School, Begoro

Kpone Presbyterian Junior High School

Similar Profiles

CREATE PROFILE
Michael Tettey Narh