HANNAH GYESUA ANDORFUL
Accra
Summary
Committed and hardworking with experience in processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers.
Eager to advance professionally by leveraging strengths in communication and problem solving. Trained in addressing customer concerns professionally while obtaining payments on past due accounts.
Overview
12
12
years of professional experience
Work History
Cashier/ Credit Control Officer
The Trust Hospital
01.2018 - Current
- Issuance of electronic receipt to clients on daily basis using cash, cheque, VISA, mobile money and bank transfer as mode of payment
- Preparation and balancing accounts of cash and cheques using excel analysis sheet
- Reconciliation of medical bills with corporate and private clients
- Debt recovery and cheque collection from various clients
- Entering of daily sales manually into the cash and cheque analysis book
- Assisting the chief cashier to calculate daily sales for banking
- Assisting the Head of Credit control and the Head of Finance in any other duties requested of me.
Teller and Customer Service Officer
GN Bank
04.2015 - 04.2015
- I receive cash and cheques from customers for credit to their account
- I receive cash for transfers into various accounts
- I take proper care of the cash entrusted to me by the operations officer
- I also provide Electronic banking services to the general public (including registration)
- I ensure proper balancing of both cash and cheques
- I perform all duties related to customer service relations
Distribution and Registration Officer
National Identification Authority
10.2012 - 08.2013
- A data entry officer which involves capturing information of individuals with their relevant info as with pictures and vital information into the Identification System
- A client service officer to the general public making inquiries about their identification cards and other vital information
- Maintain all the records captured by the Identification system
Education
Bachelor Of Business Administration - Accounting
Kwame Nkrumah University of Science And Technology
Accra, Ghana11.2024
HND - Accountancy
Ho Polytechnic
06.2012
Diploma - Computer Software
Transtech Professional Institute
09.2008
WASSCE - Business with Elective Math option
Ghana National College
06.2008
Skills
- Ability to work with little or no supervision
- Hardworking
- Self-motivated
- Willingness to expand knowledge base
- Ability to remain calm under pressure
- Good interpersonal relationship
- Effective team player
- Good communication skills
References
Mrs. Sarah Fordjour Nartey, Head of Finance, The Trust Hospital, Osu. Contact:+233243520606
Timeline
Cashier/ Credit Control Officer
The Trust Hospital
01.2018 - Current
Teller and Customer Service Officer
GN Bank
04.2015 - 04.2015
Distribution and Registration Officer
National Identification Authority
10.2012 - 08.2013
HND - Accountancy
Ho Polytechnic
Diploma - Computer Software
Transtech Professional Institute
WASSCE - Business with Elective Math option
Ghana National College
Bachelor Of Business Administration - Accounting
Kwame Nkrumah University of Science And Technology
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