GODFRED ENNIN
MANAGER
Kumasi,BANTAMA
Summary
Seeking a full-time position in a dynamic and reputable hospitality establishment.
Motivated and detail-oriented high school graduate with a strong foundation in technical studies. Eager to apply my skills in a dynamic work environment and contribute to team success. Possessing excellent problem-solving abilities and a keen interest in technology, I am committed to continuous learning and professional growth. Highly motivated and customer-oriented individual with (2) years of experience in the hospitality industry, specializing in providing exceptional guest service as a part-time Evening Hotel Receptionist. Proven ability to effectively communicate, resolve guest inquiries, and contribute to a positive and welcoming environment.
Overview
4
4
years of professional experience
Work History
Packing Personnel
NICH PRAH ROOFING COMPANY
Kumasi
12.2022 - Current
- Assisted in packaging roofing sheet accessories for distribution
- Ensured quality control during the packing process
- Collaborated with team members to meet production deadlines
Evening Hotel Receptionist
MARY AGYAPOMAA HOTEL
Kumasi
06.2022 - Current
- Welcomed and registered guests, providing accurate and timely information regarding room availability, rates, and hotel amenities
- Efficiently handled guest check-in and check-out procedures, including room assignments, payment processing, and luggage assistance
- Responded promptly to guest inquiries and requests, effectively resolving issues and ensuring guest satisfaction
- Maintained accurate records of guest reservations, payments, and other relevant information
- Assisted with front desk operations, including answering phone calls, managing reservations, and providing concierge services
- Contributed to a positive and welcoming atmosphere for all guests
- Highly motivated and customer-oriented individual with (2) years of experience in the hospitality industry, specializing in providing exceptional guest service as a part-time Evening Hotel Receptionist
- Proven ability to effectively communicate, resolve guest inquiries, and contribute to a positive and welcoming environment
- Seeking a full-time position in a dynamic and reputable hospitality establishment
- AND THIS IS MY PART TIME JOB I DO FOR A LEAVING
Security Personnel
NICH PRAH ROOFING COMPANY
Kumasi
04.2021 - 12.2022
- Monitored premises and ensured the safety of staff and customers
- THE COMPANY PROMOTED ME FROM SECURITY PERSONAL TO THE FILD OF HEAD PARKING PERSONNEL
Education
DIPLOMA - TECHNICAL
METHODEST TECHNICAL INSTITUTE
Kumasi, Ghana08.2021
Skills
- Excellent communication
- Interpersonal skills
- Problem-solving skills
- Guest satisfaction oriented
- Proficient in hotel property management systems (PMS)
- Proficient in POS systems
- Proficient in reservation software
- Strong computer skills
- Proficiency in Microsoft Office Suite
- Packaging techniques
- Load planning
- Warehouse safety
- Pallet jack operation
- Shipping procedures
- Package loading and unloading
Languages
ENGLISH, A2, A1, B1, A1, C2, C2, C2, C2, C2, C2, C2, C2, A1, B1, C1, A2
Personal Information
- Date of Birth: 05/08/04
- Gender: Male
Timeline
Packing Personnel
NICH PRAH ROOFING COMPANY
12.2022 - Current
Evening Hotel Receptionist
MARY AGYAPOMAA HOTEL
06.2022 - Current
Security Personnel
NICH PRAH ROOFING COMPANY
04.2021 - 12.2022
DIPLOMA - TECHNICAL
METHODEST TECHNICAL INSTITUTE
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