Summary
Overview
Work History
Education
Skills
References
Timeline
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Ama Aboagyewaa Serebour

Kronum -Kumasi

Summary

Resourceful Real Estate Manager known for high productivity and efficient task completion. Possess specialized skills in leadership, project management, and community engagement. Thrive in environments requiring strong communication, problem-solving, and teamwork abilities. Excel at using these soft skills to successfully navigate complex situations and achieve objectives

Overview

3
3
years of professional experience

Work History

National Service Person

State Housing Company Limited
Kumasi
11.2023 - 09.2024
  • Answered incoming calls and responded to customer inquiries.
  • Organized incoming mail and packages, sorting according to priority and forwarding to appropriate personnel.
  • Prepared documents such as reports, agendas, letters, memos and presentations using Microsoft Office Suite applications.
  • Answered telephone calls in a professional manner, providing information or routing callers to the appropriate personnel.
  • Greeted visitors warmly upon arrival and provided general assistance as requested.
  • Organized and maintained client files, documents and other related materials.
  • Assisted in the preparation of legal documents such as leases, contracts and agreements.
  • Conducted research on properties to determine their value and potential profitability.
  • Provided administrative support to the estate team including scheduling meetings and appointments.
  • Reviewed all incoming correspondence from tenants and responded accordingly.
  • Processed rental applications from prospective tenants ensuring compliance with state laws.
  • Resolved tenant complaints in a timely manner while maintaining positive relationships with customers.

Intern

Office of the Administrator of Stool Lands
Kumasi
10.2022 - 12.2022
  • Conducted comprehensive analyses to assess and calculate ground rent for diverse property portfolios.
  • Analyzed and interpreted complex map layouts for various geographical projects.
  • Managed ground rent distribution to landowners.
  • Restructured ground rent data into smaller, more digestible segments.

Intern

Komfo Anokye Teaching Hospital
Kumasi
10.2021 - 11.2021
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed and supervised a team of 10+ site staff members to ensure safety, quality control and efficient operations.
  • Conducted regular inspections of work sites to ensure compliance with safety regulations, including hazard identification and risk assessment.
  • Ensured that all personnel wore appropriate personal protective equipment while working at construction sites.
  • Monitored progress of construction works against contract requirements; identified discrepancies between actual works performed versus contractual requirements and reported any issues and delays immediately to upper management.
  • Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.

Education

Bachelor of Science - Real Estate

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
08-2023

Certificate - Virtual Assistant

ALX
Online

Skills

  • Property Assessments
  • Database Management
  • Maintenance Oversight
  • Dispute Handling
  • Vacancy Marketing
  • Contract Negotiation
  • Insurance Coordination
  • Property Service Contract Administration
  • Multi-family property management
  • Maintenance Management

References

References available upon request.

Timeline

National Service Person

State Housing Company Limited
11.2023 - 09.2024

Intern

Office of the Administrator of Stool Lands
10.2022 - 12.2022

Intern

Komfo Anokye Teaching Hospital
10.2021 - 11.2021

Bachelor of Science - Real Estate

Kwame Nkrumah University of Science And Technology

Certificate - Virtual Assistant

ALX

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Ama Aboagyewaa Serebour