GERTRUDE LARKOH OBU
Accra
Summary
A highly motivated professional with a strong background in business administration, I possess a proactive mindset and a keen enthusiasm for learning. Quick to adapt to new environments, I excel when armed with ample knowledge. My strengths lie in effective interpersonal and communication skills, and I thrive in collaborative teamwork while demonstrating a capacity to offer innovative solutions to challenges.
Overview
1
1
year of professional experience
1
1
Certification
Work History
National Service Personnel
CalBank PLC
Accra
11.2022 - Current
- Acquisition of new businesses through sales of bank products ( accounts, bancassurance, e-products)
- Develop and promote customer relationships by handling customer complaints, enquiries , customer visitation and pleasantry phone calls.
- Receiving and providing timely and constructive feedback from/to clients.
- Support operations unit with cheque clearing
- Upheld quality control policies and procedures to increase customer satisfaction.
Receptionist
St John’s Eye Centre (Former Rose Mompi Eye Clinic)
Accra
- Receiving of clients and booking of appointments
- Marketing and sales of glasses ( i.e. providing recommendations)
- Daily data entry and record keeping of clients information.
- Providing customer support( i.e. Enquiries, complaints etc.)
- Inventory management
- Daily report of sales and expenses.
Education
Bachelor of Science - Business Administration (Public Administration)
University of Ghana
Accra, Ghana10-2022
West African Senior School Certificate Examination (WASSCE - Home Economics
Fijai Senior High School
Western Region05-2017
Skills
- Performance Improvement
- Great team player
- Multitasking, can work with little or no supervision
- Good interpersonal and communication skills
Accomplishments
- Second top Referral in sales of Bancassurance
Certification
- Unlocking Investment and Finance in Emerging Markets and Developing Economies – Edx
Languages
English
First Language
References
References available upon request.
Timeline
National Service Personnel
CalBank PLC
11.2022 - Current
Receptionist
St John’s Eye Centre (Former Rose Mompi Eye Clinic)
Bachelor of Science - Business Administration (Public Administration)
University of Ghana
West African Senior School Certificate Examination (WASSCE - Home Economics
Fijai Senior High School
- Unlocking Investment and Finance in Emerging Markets and Developing Economies – Edx
Similar Profiles
YVONNE AFIBA NYAMIKEHYVONNE AFIBA NYAMIKEH
CLIENT SERVICE OFFICER at CALBANK PLCCLIENT SERVICE OFFICER at CALBANK PLC
RICHARD OFOSU ACHEAMPONGRICHARD OFOSU ACHEAMPONG
Relationship Manager at CalBank Plc LimitedRelationship Manager at CalBank Plc Limited
RICHMOND ASANTE DANSORICHMOND ASANTE DANSO
NA at CALBANK PLCNA at CALBANK PLC