Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Gershion Mawuli Nyasor

Ho - Dzodze

Summary

Dynamic professional with experience in customer service and banking operations at GCB Bank PLC. Enhanced client satisfaction and streamlined account openings, resulting in improved operational efficiency. Proficient in Microsoft Office Suite and effective communication, fostering strong relationships and driving success. Committed to delivering quality service and supporting team initiatives.

Overview

8
8
years of professional experience

Work History

National Service Person

GCB Bank PLC
Dzodze
10.2024 - Current

Emphasized quality service by swiftly addressing customer inquiries and complaints.

Consistently informed customers about benefits while managing e-product sales.

Optimized customer experience by guiding clients through investment service purchases.

Enhanced customer access through execution of instant ATM debit and credit card issuance.

Promoted mobile app usage while overcoming onboarding challenges effectively.

Facilitated seamless account openings for new customers by ensuring compliance.

Improved overall service efficiency by executing teller duties in a hospital environment.

Maintained regulatory adherence through comprehensive documentation of processes.

  • Promoted a positive image of National Service through professionalism, enthusiasm, and dedication to duty.

Pastor

Hours of Revival Ministries
Dzodze
01.2019 - Current

Led church initiatives that enhanced community participation and engagement.

Organized events to strengthen congregational relationships and foster unity.

Promoted sacrifice and commitment through active involvement in service projects.

Emphasized prayer as a foundational aspect of spiritual connectivity.

Delivered impactful sermons to encourage growth and community ties.

Implemented educational programs to improve biblical understanding among members.

Coordinated worship services, ensuring smooth operations and enriching experiences for attendees.

Mentored volunteers, developing their leadership capabilities and promoting active involvement.

Cleaner

GCB Bank PLC (Gil Enterprise)
Dzodze
01.2018 - Current

Drove operational success by addressing personnel needs across diverse banking roles.

Facilitated seamless document transfers from DMS to RMS, enhancing accessibility.

Executed messenger, archivist, and stationery duties to improve service delivery.

Conducted routine inspections to identify maintenance requirements and report issues.

Maintained cleanliness standards through daily cleaning tasks in multiple environments.

Operated cleaning equipment including vacuums, mops, and floor scrubbers effectively.

Assisted in training new staff on cleaning techniques and equipment usage.

Followed safety protocols to ensure a secure working environment.

Intern Student

Ghana Education Services Mite Basic School
Dzodze
03.2024 - 05.2025

Conducted JHS 1 to 3 classes in mathematics and ICT.

Ensured student satisfaction during classroom lessons.

Prepared reports summarizing project progress and results for management review.

Collaborated with headmaster to organize PTA meetings.

Maintained positive relationships with staff and management.

Intern

Mite Basic School
Dzodze
01.2023 - 03.2023
  • Reduced workload burden by supporting staff in daily tasks, enabling focus on priority assignments.
  • Applied industry-specific learned concepts to enhance task relevance and efficiency.
  • Organized files, spreadsheets, and reports for streamlined access and retrieval.
  • Participated in workshops and presentations to deepen project-related knowledge.
  • Enhanced colleague understanding of project goals through effective communication in presentations.

Education

Bachelor of Education ICT & Mathematics - ICT And Mathematics

University of Cap Coast
Cape Coast
12.2024

Diploma in Theology - Theology

Hours Revival Ministries
Anlogah
01.2019

WASCCE - Science

Dzodze-Penyi Senior High School
Dzodze
08.2015

Skills

    Banking operations

    Loan processing

    Teaching skills

    Archiving techniques

    Communication skills

    Budget management

    Time management

    Customer service

Languages

English
Upper intermediate (B2)
Ewe
Bilingual or Proficient (C2)
Twi
Elementary (A2)
French
Beginner (A1)

Additional Information

Reference

Micheal Kofitse Beckley

Branch Manager

0243081010

Oscar Haligah

Mite Basic school

Headmaster

0240161542

Mrs Parku Rita Enyonam

Branch Manager

0244426628

Prophet Christian Agbegoe Edey

Hours of Revival Ministries

0544885959

Timeline

National Service Person

GCB Bank PLC
10.2024 - Current

Intern Student

Ghana Education Services Mite Basic School
03.2024 - 05.2025

Intern

Mite Basic School
01.2023 - 03.2023

Pastor

Hours of Revival Ministries
01.2019 - Current

Cleaner

GCB Bank PLC (Gil Enterprise)
01.2018 - Current

Bachelor of Education ICT & Mathematics - ICT And Mathematics

University of Cap Coast

Diploma in Theology - Theology

Hours Revival Ministries

WASCCE - Science

Dzodze-Penyi Senior High School
Gershion Mawuli Nyasor