Frimpong Osei
Accra
Summary
Decisive Administrative Manager manages team members and handles business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in managing schedules, coordinating company events and producing financial reports.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
13
13
years of professional experience
Work History
Administrative Manager and Tutor
Christ In Action Educational Centre
Accra
03.2019 - Current
- Managed purchase requisitions and approvals for all department equipment and supplies.
- Identified and solved problems to enhance management and business direction.
- Monitored office inventory to maintain supply levels.
- Supported staff through in-service training, providing mentorship and additional resources.
- Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Communicated job expectations and trained staff to promote team building and discipline.
- Coordinated with managers and departments to interview new personnel and recognize excellent performance.
- Lecturing students in Mathematics and Business studies courses.
Assistant Director of Operations
Eddan Environmental Development International
05.2017 - Current
- Handled administrative tasks such as document preparation, filing, record keeping.
- Researched industry trends and best practices, recommending changes as needed.
- Collaborated closely with senior management on projects involving operational improvements.
- Playing the role of international relations and dealing with external matters.
- Supervising other functional groups and policy enforcement.
- Assisted in developing strategic plans that align with organizational objectives.
- Implemented strategies to improve operational efficiency and reduce costs.
- Developed and managed operational budget for the department.
Sales Associate
Foherb International
08.2015 - 08.2017
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Attended weekly team meetings to review performance goals and objectives.
- Provided accurate information about products, prices and services.
- Developed promotional strategies to increase sales volume.
Senior Sales Executive
MTN Ghana Ltd
06.2011 - 04.2013
- Engaged with prospective clients to grow pipeline and schedule sales presentations.
- Networked with potential customers, made cold, and warm calls and set up appointments and showcase offerings.
- Nurtured customer relationships to elevate customer experiences and facilitate sales.
- Presented products and features to customers, responded to concerns, and redirected objections.
- Expanded new business with implementation of effective networking and sales strategies.
- Participating in direct sales in communities.
Education
BBA -
Christian Service University College
Kumasi12-2014
High School Diploma -
Tweneboa Koduah Senior High School
Kumawu06-2008
Skills
- Performance Evaluations
- Employee Development
- Recordkeeping and Reporting
- Stakeholder Management
- Business strategies
- Office Supervision
- Microsoft Office Suite
- Employee Onboarding
- Proposal Writing
- Hiring and Training
- Presentation Design
- Staff Management
- Workflow Planning
- Office Administration
- Budgeting and Expense Monitoring
- Project Planning
- Human Resources
- Mail handling
- Strategic Planning
- Critical Thinking
- Relationship Building
- Organizational Leadership
Languages
English
First Language
Timeline
Administrative Manager and Tutor
Christ In Action Educational Centre
03.2019 - Current
Assistant Director of Operations
Eddan Environmental Development International
05.2017 - Current
Sales Associate
Foherb International
08.2015 - 08.2017
Senior Sales Executive
MTN Ghana Ltd
06.2011 - 04.2013
BBA -
Christian Service University College
High School Diploma -
Tweneboa Koduah Senior High School
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