FELIX AKORNOR

• Chief Cashier

Distribution of cash to tellers.

Daily balancing of vault cash.

GL reconciliations

• ATM custodian

Replenishing the ATM cash.

Daily checking and balancing of ATMs.

cash.

• Branch Support Roles.

Account opening.

Loan Processing.

Digital Product and knowledge.

• Counter Manager Role
• Teller roles.
• CREDIT OFFICER ROLE
• Handled both individual and corporate account openings for clients.
• Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
• Responded promptly to customer emails, phone calls and requests for information.
• Guided customers on the available range of financial products offered by the bank.
• Cross-sold banking products such as credit cards, loans and investments.
• In-house and outward cheque scanning.
• Proficient in ACH transaction processing.
• Elevated efficiency in eagle pay transaction processing.
• Executed customer account maintenance and updating tasks.
• Accepting cash deposits of any amount from customers and making cash payments to customers.
• Eagle pays cash transactions.
• Reconciling all inward and outward payments of cash (both local and foreign) daily to ensure that cash balances are correct and agree with the Cash General Ledger account and the petty cash General Ledger account.
• Carefully examine and verify payment instruments prior to processing in core banking application.
• Performed overdraft eligibility calculations and processing.
• Personal loan eligibility calculation and processing.

• PERSONAL BANKER ROLES
• Teller roles.
• Monitored all disbursed Consumer Loans to avoid slippages in the portfolio and maintain asset quality.
• Designed and executed effective tactics to optimize loan payment processes, leading to improved recovery rates.
• Ensured accurate tracking of loan balances and due dates for customers.
• Efficiently completed individual and company account opening forms for clients.
• Assisting customers to fill withdrawal and deposit vouchers.
• Assisting account clerk to make call over the daily work.
• Keying daily susu into individuals' account.
• ECG prepaid vending.
• Increased efficiency of E-Zwich vending through the implementation of innovative approaches.
• Keying daily susu into individuals' accounts.