ABDUL RASHID AHMED IDDRISU
Tamale
Summary
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Seeking an entry-level position to begin my career in a high-level professional environment. To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience. Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems.
Overview
5
5
years of professional experience
Work History
Teller
absa
Wa
02.2022 - Current
- Performed daily reconciliation of teller drawer within established limits.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Maintained accurate records of all transactions and customer interactions.
- Balanced cash drawers on a daily basis.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Processed wire transfers for customers both domestically and internationally.
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Answered customer inquiries regarding bank products and services.
Processing Officer Credit
GCB Bank
Wa
11.2020 - 11.2021
- Reviewed and processed incoming applications for accuracy and completeness.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Responded promptly and professionally to customer queries via email or telephone.
- Maintained records of all activities related to processing applications.
- Entered information into computer systems accurately and efficiently.
- Adhered to guidelines with all processing actions.
- Assisted customers with inquiries regarding processing status of applications.
- Managed a large volume of paperwork relating to application processing including filing, scanning and archiving documents.
Implant Teller
GCB Bank
Wa
01.2020 - 01.2021
- Receive and deposit fees collected from patients into the hospital bank accounts
- Prepare reports at the end of every shift and submit copies both to the hospital Administration and the bank for reconciliation purposes
Education
Master of Business Administration - management information system
University For Development Studies
01-2025
Degree in Bachelor of education - Accounting Option
University For Development Studies
04-2020
WAEC Certificate -
Northern School of Business Senior High School
01.2015
Skills
- Ability to work under pressure
- Meet deadlines
- Strong interpersonal skills
- Cultural sensitivity
- Team player
- Strong leadership qualities
- Good communication skills
- Good reporting skills
- Good numeracy skills
- Keyboarding
- Skilled in Handling Customer Feedback
- Awareness of retail products
Roles
- Lead teller
- Cheques clearing
- Remittance
- Momo transactions
- Assist in account opening
- Ensure cash till balances against physical cash at hand
- Cross sell to every customer served
- Assist in any other role deemed necessary by management
- Implant teller at Wa municipal hospital fee collection
- Receive and deposit fees collected from patients into the hospital bank accounts
- Prepare reports at the end of every shift and submit copies both to the hospital administration and the bank for reconciliation purposes
- Educating potential clients on the requirements to meet in order to access a credit facility at the bank
- Vetting of loan forms submitted for processing
- Processing forms and recommending them to underwriters for approval
- Performing other functions after post disbursement of funds
Permanent Home Address
NY BLK G 199 NYOHANI, TAMALE, Unknown, Unknown
References
- Abubakar Mohammed, Operations Manager, Absa Bank Wa, 0208734527, Abubakar.Mohammed@absa.africa
- Tagyang Herman, Operations Manager, GCB Bank Wa, 0244165547, hytagyang@gcb.com.gh
- Habibata Ibrahim Dodoo, Credit Officer, GCB Bank Wa, 0208932239/0558009919, hidodoo@gcb.com.gh
Hobbies and Interests
- Reading
- Watching movies
- Surfing the internet
Languages
- English
- Dagbani
Knowledge And Skills
- Working knowledge of complaints handling.
- A broad awareness of retail and corporate products and services.
- Working knowledge and understanding of relevant legislation, e.g., KYC.
- Working understanding of technical systems, e.g., Brains and Sybrin.
Leadership Experience
Student Leader (Course Representative), University for Development Studies, 2019/2020, Data collection, Data analysis, Compilation of data and budgeting
Languages
Dagbani
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Teller
absa
02.2022 - Current
Processing Officer Credit
GCB Bank
11.2020 - 11.2021
Implant Teller
GCB Bank
01.2020 - 01.2021
Master of Business Administration - management information system
University For Development Studies
Degree in Bachelor of education - Accounting Option
University For Development Studies
WAEC Certificate -
Northern School of Business Senior High School
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