Summary
Overview
Work History
Skills
Educationandqualification
References
Hobbies and Interests
Timeline
Generic

Evans Amuzu

Akim Oda

Summary

Experienced and technically skilled professional with expertise in Cyber Security Penetration Testing. Aims to contribute to the achievement of organizational targets and enhance overall performance. Possesses a strong background in leading technology strategy, adept at installing and maintaining hardware, software, and networking updates. Successfully trained and overseen a dedicated tech team, providing necessary guidance for maintenance, troubleshooting, and IT support. Drafted organizational policies to establish standards for technology oversight and usage.

Overview

17
17
years of professional experience

Work History

I.T Manager

Ahmadiyya Muslim Hospital
09.2022 - Current
  • Installation of the claim - it software, Troubleshooting and diagnosis to hardware/software, Configuration of time clocking attendance system, Data entries and creating backups, Maintenance of Uninterrupted Power Supply, Responding in a timely manner to service issues and requests
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.

Systems Administrator

Akim Oda Government Hospital
11.2014 - 08.2022
  • Provide technical expertise for IT network design, implementation, optimization and upgrade, Monitored the LAN/WAN network environment including routers, switches, firewalls, and internet access and software applications, Training staff on the use of HAMS software and offering support as needed, Performed troubleshooting and diagnosis to hardware/software network failures, and provided resolutions, Installation, configuration and maintenance of system network components, Networking of the Antenatal Clinic, Installing and configuring POE switches, Reporting technical issues to the hospital Administrator, Handling back-up procedures, Evaluating system performance and making recommendations for upgrades
  • Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
  • Assisted in the onboarding process of new employees by setting up workstations, provisioning accounts, and providing initial IT training as necessary.
  • Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
  • Tested software remotely and onsite for server sets to maintain operational readiness.

Paper Machine Operator

Akosombo Paper Mail Limited
03.2014 - 08.2014
  • Weighing the jumbos, Taking stock, Packaging, Followed standardized company general manufacturing procedures throughout shift
  • Maximized the efficiency of papermaking processes through continuous improvement initiatives and best practices implementation.
  • Reduced downtime by performing routine maintenance on paper machine components and systems.
  • Provided technical expertise during equipment installation projects, ensuring seamless integration into existing production lines without disrupting operations.
  • Trained new hires on proper operation procedures and safety guidelines, ensuring a skilled workforce capable of meeting production goals consistently over time.

National Service Person

Ghana Oil Palm Development Company Limited
01.2011 - 01.2012
  • Involved in installation of Biometric system, Installation of Absolute palm software, Resolve end of day problems (computer system troubleshooting), Oversees the daily computer administrative issues, Computer hardware engineering and repairs
  • Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
  • Delivered high-quality results within assigned projects, showcasing attention to detail and commitment to excellence.
  • Enhanced teamwork skills by participating in group tasks and collaborating with fellow National Service members.
  • Built effective communication skills by liaising with diverse groups of people within the community and across different agencies.

Intension ship

C.K.N Financial Limited
01.2009 - 01.2010
  • Resolve end of day problems, Data entries

Intension ship

Akim Oda Health Insurance
01.2008 - 01.2009
  • Upload of pictures, Installation of software, Registration of clients on the computer
  • Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
  • Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
  • Contributed to the growth of the Shipt platform through positive word-of-mouth referrals from satisfied customers.
  • Utilized smartphone technology effectively to manage orders, communicate with customers, and navigate delivery routes efficiently.

Skills

  • LAN/WAN Administration
  • Project Management
  • Workflow Planning
  • Productivity Improvement
  • Technical Support
  • Security Solutions
  • Server Backup and restore
  • Installation and Configuration of Active Directory, DNS and DHCP
  • Training and Monitoring
  • Installation of CCTV Camera and remote view setup
  • Database Design and Management

Educationandqualification

  • Valley View University, 2016 - 2018, BSC. Computer Science
  • Koforidua Polytechnic, 2008 - 2011, HND Computer Network Management
  • Koforidua Polytechnic, 2010 - 2012, Cisco CCNA

References

  • Mr. Ishmael Yayaha, I.T Manager, Ghana Oil Palm Development Company Limited, Kwae, Eastern Region, 0244339192
  • Mr. Abukakari Yakubu, Accountant, Tetteh Quashie Memorial Hospital, Mampong Akuapim, Eastern Region, 0242218221
  • Dr. Sakyi Larbi, Medical Superintendent, New Abirem Government Hospital, Eastern Region, 0246649567

Hobbies and Interests

  • Playing Football
  • Solving puzzles
  • Researching
  • Going to the gym
  • Music

Timeline

I.T Manager

Ahmadiyya Muslim Hospital
09.2022 - Current

Systems Administrator

Akim Oda Government Hospital
11.2014 - 08.2022

Paper Machine Operator

Akosombo Paper Mail Limited
03.2014 - 08.2014

National Service Person

Ghana Oil Palm Development Company Limited
01.2011 - 01.2012

Intension ship

C.K.N Financial Limited
01.2009 - 01.2010

Intension ship

Akim Oda Health Insurance
01.2008 - 01.2009

Similar Profiles

CREATE PROFILE
Evans Amuzu