EMMANUEL AMFO

Strategic leader showcases exceptional multidisciplinary team management skills while deputizing as manager for Engineering department & IT and CCTV security systems departments. Adept at training staff in all aspects of engineering, supervisory and management skills including performance management. An excellent communicator plays an instrumental role in client relationship building, contract negotiation and vendor monitoring to help achieve set business objectives and creating value for an organization. Talented Chief Engineer with superior planning, team management and problem-solving strengths. Hardworking and multi-talented leader and decision-maker. Offering 20 years of progressive experience in hospitality.

• Business Continuity Planning
• Installation, Testing and Commissioning
• Health and Safety Standards
• Diagnosing and Troubleshooting
• Estimating Materials, Labour and Cost
• Procurement and Logistics
• Reading and Interpreting Documents
• Interdepartmental Team Coordination
• Training and Development
• Staff Recruitment
• Vendor Management
• Root Cause Analysis
• Inspection and Audits
• Energy Conservation Programme
• Tendering, Bidding and Contractual Support
• Performance Reviews
• Multidisciplinary Maintenance Support
• Insurance and Warranties
• Guest Complaints and Redress
• Quality Assurance
• Budget Adherence
• Emergency Programs
• Facilities Management

KEY SKILLS

• Project Management – Skilled in coordinating renovation bidding, defining cost and scope of project and overseeing general contractor and subcontractors to ensure quality work is performed at minimal cost. Managing hotel built-up and renovations while coordinating project status with corporate technical services, architects, licensing agencies, contractors and hotel management.
• Team Management – Expert in supervising and motivating a team of technicians to efficiently execute maintenance work.
• Conducting regular equipment and on-the-job training for the engineering team while adopting a ‘Hands On’ and ‘Lead by
• Example’ approach in daily engineering duties and/or projects — as required.
• Reporting and Documentation – Hands-on experience in assisting in administration of a division by preparing and maintaining schedules, logs, records and other documentation to ensure smooth operation and minimization of liabilities. Overseeing workflow of technicians and coordinators, optimizing customer relations, creating reports and schedules for staffing activity and generating daily and weekly reports on completed work.
• Maintenance Plans – Competent in implementing and scheduling property and equipment preventive maintenance programs in compliance with corporate/franchise standards and local, state and national codes and regulations to ensure safety, convenience and satisfaction of all guests, managers and employees as well as to protect assets and maintain property in first class condition.

KEY ACHIEVEMENTS

• Instrumental in the following energy saving projects:
• Golden Tulip Hotel: Enabled savings of 11% of overall energy consumption valued at $12,000.00.
• Movenpick Ambassador Hotel: Attained savings of 17% of overall energy consumption valued at approximately $43,000.00.
• Played a pivotal role in the Building Management System (BMS) upgrade at the Movenpick Ambassador Hotel which resulted in significant savings of $3,000.00 for the hotel – the amount was spent on soliciting consultant from Italy.
• Successfully enhanced guest satisfaction levels by 20% through effective team training.
• Directed development of new quality standards to ensure optimum quality performance and reliability.
• Maintenance procedures
• Codes compliance
• Facility operations