Dedicated professional with strong skills in prescription processing and customer service. Experienced in medication dispensing and resolving inquiries efficiently, committed to enhancing patient satisfaction and supporting pharmacy operations.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
Medicine Counter Assistant
Kebe Pharmacy
03.2023 - 06.2023
Assisted pharmacists with prescription preparation and medication dispensing.
Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
Provided customer service by answering inquiries and resolving issues.
Managed inventory by organizing and restocking pharmaceutical supplies.
Supported prescription processing using pharmacy management software.
Maintained cleanliness and organization of the pharmacy workspace.
Customer Service Representative
Jumia Ghana
10.2020 - 12.2020
Resolved customer complaints promptly and efficiently.
Resolved customer complaints through effective communication and problem-solving skills.
Provided exceptional customer service to ensure customer satisfaction.
Answered customer inquiries and provided accurate information regarding products and services.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Maintained knowledge of current promotions to inform customers properly.
Processed orders and returns using the company's online system accurately.