Elsie Andoh
Accra
Summary
Motivated, adaptable, and hardworking professional with extensive knowledge in field of study and previous work experiences. With over 8 years of experience, have successfully handled various tasks and excelled in collaborative environments to achieve common objectives on time and with excellence. Possess a clear, logical mind and a practical approach to problem-solving, coupled with a strong drive to see projects through to completion. Seeking a dynamic work environment that maximizes potential and skills for the mutual benefit of the organization and myself, while achieving higher productivity and customer satisfaction. Eager to further develop creative skill set.
Overview
12
12
years of professional experience
Work History
Sales Executive
Roots Hospitality International
01.2024 - Current
- Prepare and present sales proposals to prospective clients
- Implement strategic action plans to drive sales revenue
- Conduct daily sales calls of approximately 20 clients
- Sustain rapport with key accounts
- Contribute to marketing campaigns
- Conduct research and analyze data
- Coordinate promotional activities
- Conduct price negotiations
- Streamline operations and prioritized tasks
- Oversee booking and reservation management.
Admin/Marketing Executive
Soho Reality (Key Architectural Group)
09.2021 - 12.2023
- Serve as an intermediary between tenants and management
- Managed approximately 25 incoming calls and emails per day
- Promote property sales
- Greet and direct visitors
- Perform check-ins and check-outs
- Maintain security systems
- Register guests, respond to complaints
- Liaise with housekeeping
- Confirm group reservations
- Negotiate contracts
- Seek new rental opportunities.
Consultant
Woodbridge Consulting (Private)
04.2022 - 12.2022
- Collate tenders for PWC
- Check newspapers and sites for consulting opportunities
- Update a tracker daily
- Hold weekly meetings to discuss opportunities
- Gathered,organized and input information into digital database
Unisex Online Retail Shop
Sole proprietorship (Kukuz Hair & BodyCare)
12.2020 - 09.2021
- Advertise and promote available items
- Manage customer interactions
- Package items and arrange delivery
- Follow up for after-sales feedback.
- Managed approximately 30 incoming messages and calls per day
Guest Relations Officer
Accra Marriot Hotel
03.2019 - 09.2020
- Interact with guests
- Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism
- Prepare amenities
- Make courtesy calls to approximately 30 guests or more daily
- Assist front desk agents
- Liaise with room controllers
- Manage the business center, and assist with IT issues.
- Resolved guest complaints diplomatically,resulting in increased loyalty and repeat business
Travel Services Consultant/Project Head/Social Media Marketer
Fly Global Ghana Travel Agency
11.2018 - 08.2019
- Assist clients with travel advisories
- Managed incoming calls and emails on a daily basis
- Assist in IT related issues
- Manage flight bookings and reservations
- Conducted thorough needs assessments to accurately identify client requirements and develop appropriate solutions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Organized and managed social media contests, giveaways, or events to further engage with the target audience and increase brand awareness.
Preschool Teacher
Tender Sprout International School (American Curriculum)
08.2018 - 11.2018
- Teach children in preschool
- Guide them in writing and pronunciation
- Set and mark exercises
- Assist in extracurricular activities
- Ensure children's safety.
Personal Assistant to the Circuit Supervisor
Adjiriganor ADMA J.H.S
09.2017 - 08.2018
- Assist with teaching
- Assising in IT issues
- Extracurricular activities
- Examination-related tasks.
- Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
Intern
Fair green Limited (Marketing Department)
06.2015 - 09.2015
- Assist the marketing department with payment vouchers
- Daily sales recording
- Email sorting
- Quotation preparation
- Administrative duties.
- Sorted and organized files, spreadsheets, and reports.
Preschool Teacher
Pentecost Preparatory School
01.2013 - 07.2013
- Teach kindergarten students
- Set and mark work
- Assist in extracurricular activities
- Ensure children's safety.
Education
Business Administration – Marketing option -
Kwame Nkrumah University of Science And Technology (IDL)
Accra,Ghana01.2021
Higher National Diploma (Marketing option) -
Accra Technical University
Accra,Ghana01.2017
Some College (No Degree) -
Ghana National College
CapecoastSkills
- Proficient in Microsoft office, excel and power point
- Organized and efficient
- Possess excellent communication and interpersonal skills as well as strong customer orientation
- Goal Oriented
- Good team Player, versatile and good at time management
- Ability to work with minimal or no supervision
- Sales expertise
- Professional Networking
- Networking
- New market penetration
- Strong Communication and Interpersonal Skills
- Customer Assistance
References
- Mr. Delalie Gaisie, Front Office Manager, Accra Marriott Hotel, 0267066166
- Mr. Daniel Odom, Lecturer, Accra Technical University, 0209934864
Hobbies and Interests
- Reading
- Surfing the internet
- Socializing and spending time with friends and family
Training
Development and Investment Seminar, 02/2011
Timeline
Sales Executive
Roots Hospitality International
01.2024 - Current
Consultant
Woodbridge Consulting (Private)
04.2022 - 12.2022
Admin/Marketing Executive
Soho Reality (Key Architectural Group)
09.2021 - 12.2023
Unisex Online Retail Shop
Sole proprietorship (Kukuz Hair & BodyCare)
12.2020 - 09.2021
Guest Relations Officer
Accra Marriot Hotel
03.2019 - 09.2020
Travel Services Consultant/Project Head/Social Media Marketer
Fly Global Ghana Travel Agency
11.2018 - 08.2019
Preschool Teacher
Tender Sprout International School (American Curriculum)
08.2018 - 11.2018
Personal Assistant to the Circuit Supervisor
Adjiriganor ADMA J.H.S
09.2017 - 08.2018
Intern
Fair green Limited (Marketing Department)
06.2015 - 09.2015
Preschool Teacher
Pentecost Preparatory School
01.2013 - 07.2013
Business Administration – Marketing option -
Kwame Nkrumah University of Science And Technology (IDL)
Higher National Diploma (Marketing option) -
Accra Technical University
Some College (No Degree) -
Ghana National College
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