EDWIN OFFEI-DANQUAH
GC-120-7473 Accra
Summary
Resourceful professional with strong planning and problem-solving skills. Demonstrates effective communication and interpersonal abilities while thriving in high-pressure environments. Committed to continuous learning and adapting to change, consistently meet and exceed quality standards.
Overview
1
1
Language
8
8
years of professional experience
Work History
Cash Officer
Zenith Bank Ghana Limited,East Legon Branch,Spintex Road Branch
07.2023 - Current
- Computing and recording totals of transactions undertaken at the Branch on a daily basis.
- Verified accuracy of cash amounts allotted to Tellers and ensured adequate change for their transactions.
- Monitoring Teller points to ensure that they have adequate cash available and that they are staffed appropriately.
- Audit cash controls according to established bank procedures to identify and prevent cash losses and overages.
- Ensure resolution of customer complaints promptly.
- In conjunction with the Head of Operations ensure that staff in the department are adequately trained for their roles.
- Replenishment and reconciliation of ATM assigned to the Branch
- Compiled daily reports on consolidated cash (GHC & FX) and generated monthly reports to support financial oversight.
- Supervised Bulk Tellers' activities and reconciled their registers daily to maintain compliance with cash handling procedures.
- Executed transaction approvals within set limits to maintain operational integrity.
- Preparing weekly branch risk assessment reports
Teller
Zenith Bank Ghana Limited, Takoradi Harbour Branch,Takoradi Market Circle Branch,East Legon Branch
07.2018 - 06.2023
- Took and processed cash and cheque deposits and withdrawals
- Processed various money transfers including RIA, UNITY LINK, EXPRESS MONEY TRANSFER, MONEYGRAM, WORLDREMIT, and WESTERN UNION, ensuring timely and accurate transactions
- Handled third party transactions such as ECG, WATER BILL, DSTV, GO TV, AIRLINE TICKETS, TV LICENCE, NATIONAL LOTTERY LIQUIDATIONS, FAST CREDITS, MTN MOBILE MONEY, AIRTEL MONEY, and VODAFONE, maintaining compliance and customer satisfaction
- Balanced teller drawer daily to ensure accuracy in cash handling.
- Executed call over procedure to ensure all transactions were properly recorded.
- Processed Foreign currency transactions
- Managed head teller responsibilities, overseeing daily operations and ensuring adherence to policies
Education
CFA LEVEL 1 CANDIDATE
10.2026 - 10.2026
Financial Modelling And Valuation Analyst(FMVA) - Accounting And Finance
Corporate Finance Institute
Online09-2026
MSC - Accounting and Finance
Accra Business School
Spintex06-2023
Some College (No Degree) - Financial Markets (Coursera)
Yale University
Coursera05-2021
Association of Chartered Certified Economists -Fundamental level -
Global Academy of Finance And Management
Dansoman01-2020
BA - Economics with Computer Science
University of Ghana
Legon06-2016
WASSCE Certificate, Business -
Presbyterian Boys' Senior High School
Legon05-2012
Skills
Operational compliance
- Risk analysis strategies
- Cash handling
- Cash reconciliation
Additional Information
Operational Risk ,Sustainability, Environmental and Social Risk Management Training (Control Edge Consulting Limited ) August 10-11, 2018
Languages
English
Proficient (C2)
C2
Accomplishments
- BEST CASH OFFICER 2025, ZENITH BANK GHANA LIMITED
Affiliations
- EPHESUS GATHERINGS WORLDWIDE,FINANCE DEPARTMENT
Timeline
CFA LEVEL 1 CANDIDATE
10.2026 - 10.2026
Cash Officer
Zenith Bank Ghana Limited,East Legon Branch,Spintex Road Branch
07.2023 - Current
Teller
Zenith Bank Ghana Limited, Takoradi Harbour Branch,Takoradi Market Circle Branch,East Legon Branch
07.2018 - 06.2023
Financial Modelling And Valuation Analyst(FMVA) - Accounting And Finance
Corporate Finance Institute
MSC - Accounting and Finance
Accra Business School
Some College (No Degree) - Financial Markets (Coursera)
Yale University
Association of Chartered Certified Economists -Fundamental level -
Global Academy of Finance And Management
BA - Economics with Computer Science
University of Ghana
WASSCE Certificate, Business -
Presbyterian Boys' Senior High School