EDWARD ADJEI
National Identification Authority
Oyarifa, Tipper Junction
1
Certification
8
years of professional experience
Public Relations Officer with experience registering clients, verifying records, and managing card distribution in a high-volume government service setting. Handles customer inquiries, payment support, and issue resolution while keeping records accurate and workflows moving smoothly. Supports public-facing service delivery through data entry, document handling, and clear communication in English and Akan.
Work History
Public Relations and Data Entry (National Service)
1 Year 1 Month- Processed and served over 60 people daily, handling registration data entry, verification, and card distribution.
- Resolved registration issues and payment questions through clear inquiry resolution and active listening.
- Managed administrative tasks and document management & filing to maintain accurate records and steady workflow.
- Supported applicants with communication and customer service throughout registration, payment, and card pickup steps.
- Updated records in Excel and Ms Word, strengthening data entry & verification and daily reporting accuracy.
Personal Assistant
5 Months- Coordinated daily communication between the manager and key clients, using active listening and cross-functional coordination to route requests quickly.
- Reconciled approximately 200 to 300 sales transactions weekly, maintaining accurate financial tracking and clean reporting records.
- Summarized daily, weekly, and monthly sales data for executive review, strengthening data entry and data summarization support.
- Managed routine administrative follow-up and document handling to keep records organized and support timely task execution.
- Supported client inquiries and relationship management by keeping communication clear, professional, and responsive.
Bank Teller
10 Months- Processed over 25 customer deposits, withdrawals, and transfers accurately while supporting routine teller operations.
- Applied KYC and AML checks during transactions to support compliance and reduce account-processing errors.
- Maintained accurate data entry, record keeping, and document filing for daily banking activity.
Education
Bachelor’s Degree - Public Relations Management
WASSCE - General Arts
BECE - Basic Education Studies
Skills
Teamwork and Collaboration
Verbal Communication
Customer Service
Friendly
Positive Attitude
Time Management
Organization
Computer Skills
Attention to Detail
Organizational Skills
Multitasking Abilities
Flexible and Adaptable
Calm Under Pressure
Active Listening
Problem Resolution
Dependable and Responsible
Decision-Making
Personal Information
Title: Public Relations and related fields
Certification
Certificate in Labour Law
Additional Information
- Completed Internship Program at 37 Military Hospital.
- Video Editing. E-Sports Professional Player. Phone repair skills .
Timeline
Public Relations and Data Entry (National Service)
National Identification Authority
09.2024 - 10.2025Read More
Personal Assistant
Astek Nsu
11.2018 - 04.2019Read More
Bank Teller
Sakyi Rural Bank
11.2017 - 09.2018Read More
University of Professional Studies Accra
Bachelor’s Degree from Public Relations Management
Read More
Wesley Grammar School
WASSCE from General Arts
Read More
37 Military Hospital Basic School
BECE from Basic Education Studies
Read More