Ebenezer OPOKU APPIAH
HR MANAGER
Accra
Summary
Dynamic professional with a proven track record at the Ministry of Energy and Green Transition, adept in document management and employee training. Achieved 98% accuracy in handling confidential documents while introducing efficient indexing systems. Recognized for strong analytical skills and effective communication, ensuring compliance and enhancing operational workflows.
Overview
6
6
years of professional experience
Work History
National Service Personnel (Confidential registry)
Ministry of Energy and Green Transition
Accra
09.2024 - 09.2025
- Introduced a subject-based document indexing system alongside reference numbers and addresses, reducing document retrieval time for the Minister’s Secretariat at the Ministry of Energy and Green Transition, Ghana.
- Managed over 150 confidential documents weekly, with 98% accuracy.
- Researched and proposed workflow apps, like Microsoft 365, to replace manual document systems.
- Trained eight attachment students on office protocols and document management.
HR Intern
Asante Akim Central Municipal Assembly
KONONGO
10.2023 - 04.2024
- Sole intern tasked with overseeing registrar functions for two church weddings.
- Record setting of 100% accuracy in managing employee performance appraisal documents, validated by the Ashanti Regional Head of Local Government Service
- Maintained 95% up to date employee records
Pump Attendant
Konongo Shell Filling Station
Konongo
08.2019 - 05.2023
- Three years of experience in customer service care.
- Trained nine new pump attendants.
- The second attendant granted a contract extension while attending school.
- Three years of experience in managing fuel pumps.
- Monitored over thousand five hundred (1500) liters of fuel and two hundred (200) liters of oil during duty shifts
Education
Bachelor of Business Administration - Human Resource Management
University of Education
09.2024
Senior High School Certificate - WASSCE
KNUST Senior High School
01.2019
Skills
- Document management
- Microsoft 365 suite
- Performance appraisal
- Employee training
- Effective communication
- Attention to detail
- Confidentiality protocols
- Multitasking
- Analytical and critical thinking
- Employee training
Accomplishments
- Reduced follow-up wait times by 30% through data-driven workflow improvements at the Ministry of Energy and Green Transition (2024 to 2025).
- Achieved 98% document processing accuracy during my National Service (2024 to 2025), handling high-volume confidential documents.
- Proposed digital transformation solutions like Microsoft 365 to address manual process inefficiencies (2025).
References
Available upon request
Interests
- Developing proficiency in data analytic tools (Excel, SQL)
- Staying informed on global trends in business analytics
Professional Development
- Actively learning SQL for data analytics via DataCamp online platform
- Completed short courses in Excel for Business Analytics and HR data Management
Languages
English
Proficient (C2)
C2
French
Intermediate (B1)
B1
Timeline
National Service Personnel (Confidential registry)
Ministry of Energy and Green Transition
09.2024 - 09.2025
HR Intern
Asante Akim Central Municipal Assembly
10.2023 - 04.2024
Pump Attendant
Konongo Shell Filling Station
08.2019 - 05.2023
Bachelor of Business Administration - Human Resource Management
University of Education
Senior High School Certificate - WASSCE
KNUST Senior High School