DIVINE DELADEM BOAFOR
Accra
Summary
Experienced AML Compliance Officer with over 6+ years of experience in Finance and banking. Excellent reputation for resolving problems and improving customer satisfaction.
My ambition is to develop myself by enhancing my knowledge in an environment where my professional and educational abilities will be fully utilized whilst learning from experienced colleagues and working with a team of achievers to develop my career and act as a “change manager” by tackling challenging conditions in my work environment.
Strengths/ Work Ethics:
- Trustworthy
- Good communication and presentation skills
- Innovative
- Team player
- Ability to work under minimum or no supervision and under pressure
- Goal Oriented
- Fast learner
- Good organizing skills
Overview
8
8
years of professional experience
Work History
AML Compliance Officer
MTN Ghana- Mobile Money Limited
Accra
02.2019 - Current
- Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
- Investigated fraud referrals and performed research to minimize risk and resolve inquiries.
- Prepared reports, metrics and research to support fraud initiatives and projects.
- Performed yearly reviews of Finco policies and procedures to evaluate compliance with regulatory requirements and standards.
- Developed and delivered compliance training to team members and FinTech staff.
- Partnered with other competitors in the Ghanaian industry to research and investigate cases.
- Supported KYC processes for prospective and existing customers.
- Reviewed new prospect KYC documents to meet requirements and determine business model risk.
- Conducted thorough reviews for high risk clients based on stratified risk level guidelines.
- Offered internal support for audit, compliance and reporting activities.
- Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.
- Performed UATs (User Acceptance Tests) on all new products and services proposed by third party vendors to ascertain any AML/CFT and Fraud related risks posed to the business.
- Daily investigations, analysis and review of transactions detected by AML software and preparation of daily reports and monthly reports
- Review international remittance transactions and provision of reports
- Preparation and Filing of Suspicious Transaction Reports (STRs) to the regulatory body (FIC Ghana)
- Assisted in review and validation of monthly commissions paid to Mobile Money Agents
- Resolution of overcharging complaints from customers and provision of monthly reports
- Blacklisting and whitelisting of subscriber wallets with KYC issues and sanctions screening false positives
- Review of dormant accounts reactivated and report on exceptions
- Preparation of compliance reports
- Review of customer profile changes and report on exceptions
- Reviewing applications from third parties and aggregators to check for to AML/CFT compliance requirements
- Completing due diligence questionnaire on behalf of MTN Ghana Mobile Money Limited (MML)
Entrepreneur
Ecommerce, Rivealive.com
Accra
10.2017 - 02.2019
- Managed Buying and selling of goods online via third party sales venues such as Shopify and Amazon
- Fulfilling customer orders for shipping and delivery
- Managed customer service, issue resolution and ensured high satisfaction of customers
- Facilitated and performed procurement of new inventory
- Responsible for purchasing and maintaining shipping supplies
- Driving traffic to the website using Google Ads, Facebook Ads, Twitter Ads, Pinterest Ads
IT Audit and Control Officer
CAPITAL BANK
ACCRA
11.2016 - 10.2017
- Creating of User Access rights in Core Banking Software (T24 R16)
- Performs information and internal control reviews to include system development standards, operating procedures, system security, programming controls, communication controls, backup and disaster recovery, and system maintenance
- Review and Spooling of system logs and Protocol files
- Running of systems maintenance fees and commission scripts using ACL Analytics software
- Monthly spooling of General Ledgers and Profit and Loss Accounts in T24 for branch and departmental audits
- User profile changes and User password resets in Core Banking Software (T24 R16)
- Providing Support and training for Users of the Core Banking Software (T24 R16)
- Creating of User menu classes and user functionality in T24 as per assigned user job roles
- Conduct operational, compliance, financial and investigative audits, as assigned
- Maintains computerized audit software
- Performs general and application control reviews for computer information systems
- Performs miscellaneous job-related duties as assigned
- Played an instrumental role in the bank’s T24 R16 migration exercise where I verified Data for integrity and completeness.
AML/CFT Compliance Officer
CAPITAL BANK
ACCRA
10.2015 - 11.2016
- Development and Maintenance of an AML Software for the use of all Branches nationwide
- Receiving, compiling and filing AML/CFT and other security incidence reports (STR/CTR/ETRS & MLKs)
- Receiving, compiling and responding to confidential AML/CFT RFIs
- Created an AML Sanctions Screen reporting software for AML Reporting Officers
- Customer Due Diligence background checks
AML and Security Officer
FIRST CAPITAL PLUS BANK
Accra
09.2014 - 09.2015
- Daily Monitoring/viewing the CCTV of all Branches
- Management of CCTV storage processes
- Replay of CCTV footage as and when required
- Daily monitoring of man guarding activities (Police & Private Security guards)
- Receiving, compiling and filing AML/CFT and other security incidence reports (STR/CTR/ETRS & MLKs)
- Receiving, compiling and responding to confidential AML/CFT RFIs
- Updating the High Risk database of the Bank
- Creating new applications and software for a data collection, maintenance & processing team
- Providing support & maintenance of existing software
Photography Intern
Multi-Tech Photo Centre
Accra
06.2012 - 08.2012
- Graphic Designing and Photo Editing, Provided support to the Digital Department especially in the areas of Photo Editing and Graphic Designing
System Analyst Intern
Multi-Tech Photo Centre
Accra
06.2011 - 08.2011
- Assisted in the implementation of new systems, maintaining systems and designing
- Management of client database.
Education
Postgraduate Diploma - Management Information Systems(MIS)
Ghana Institute of Management And Public Administration(GIMPA)
Accra Ghana06.2018
BSc. Computer Science - Computer Science
Catholic University College of Ghana
Sunyani Ghana06.2014
No Degree - General Sciences
Labone Secondary School
Accra Ghana06.2008
Skills
- Microsoft Office Suite
- Audit Command Language (ACL) – Analytics and GRC
- T24 Banking Software – R08 and R16 versions
- Adobe Photoshop
- Electrical Simulation Software (PSPICE, CIRCUITMAKER, PROTEUS, Arduino)
- Programming languages (C# language, Java language)
- Web Programming (ASPNET, PHP, HTML, CSS, JavaScript, Nodejs, Angular, Express)
- Microsoft Visual Studio and Database Management Systems (SQL Server, MySQL)
- Troubleshooting network problems and conflicts
- Installing and maintaining various standard software as per user requirements
- Computer hardware maintenance, repair and troubleshooting
Affiliations
1. Ghana Institute of Engineers (GHIE) - Student Member
2. Institute of Electrical Electronics Engineers (IEEE) - Member
3. CHIPSET, Catholic University College of Ghana - Member
Hobbies
i love football, Fantasy football League (FPL) and the UFC.
Timeline
AML Compliance Officer
MTN Ghana- Mobile Money Limited
02.2019 - Current
Entrepreneur
Ecommerce, Rivealive.com
10.2017 - 02.2019
IT Audit and Control Officer
CAPITAL BANK
11.2016 - 10.2017
AML/CFT Compliance Officer
CAPITAL BANK
10.2015 - 11.2016
AML and Security Officer
FIRST CAPITAL PLUS BANK
09.2014 - 09.2015
Photography Intern
Multi-Tech Photo Centre
06.2012 - 08.2012
System Analyst Intern
Multi-Tech Photo Centre
06.2011 - 08.2011
Postgraduate Diploma - Management Information Systems(MIS)
Ghana Institute of Management And Public Administration(GIMPA)
BSc. Computer Science - Computer Science
Catholic University College of Ghana
No Degree - General Sciences
Labone Secondary School
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