Bachelor of Arts - Political Science
University of Ghana
Ghana 01.2020 - 02.2025
DEBORA DE-REX TANOR
CUSTOMER SERVICE
ACCRA,Ghana
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Education
Overview
4
4
years of post-secondary education
2
2
year of professional experience
Work History
National service personnel
Ghana Revenue Authority
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
customer support
Ghana Revenue Authority
11.2023 - 12.2023
- Provided exceptional customer support for airline clients, addressing their concerns and ensuring optimal system performance.
- Delivered top-notch customer support by troubleshooting technical issues promptly and providing clear resolutions to end-users'' concerns.
- Cultivated strong team environment focused on personal accountability, customer support and business success.
- Supported senior auditors in executing comprehensive audit programs, covering a wide range of business functions and operations.
- Provided valuable feedback to senior auditors on potential improvements in audit methodologies based on personal experiences and observations during engagements.
- Assisted in identifying areas of improvement by reviewing financial statements and operational procedures.
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Dependable and responsible
Flexible and adaptable
Attention to detail
Excellent communication
Active listening
Decision-making
Certification
- Certified Data Professional (CDP)
Languages
English
Native or Bilingual
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
- Achieved 95% results by completing data entry task with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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