David Aboagye Korasare
Social Security Administrator
Sunyani
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged my expertise in team management and Microsoft Office at Social Security And National Insurance Trust, SSNIT, to streamline processes and improve service quality. My background in Compliance and Problem-Solving abilities drove significant performance improvements, demonstrating my commitment to excellence and adaptability.
Overview
12
12
years of professional experience
4
4
Languages
Work History
Self Employed Enrollment Unit Supervisor
Social Security And National Insurance Trust, SSNIT
01.2023 - Current
- Provided guidance and direction in conducting and coordinating registration of Self-Employed workers, collection of their contributions, Performing information updates and Issuance of Contribution Statements. Currently with over 2000 registered Self-employed workers enrolled since May 2023.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures for educating and registering potential members on to Pension Scheme
- Prepared and submitted Weekly and Monthly Reports
- Facilitated Education and Marketing of SSNIT Pension Scheme to Self-Employed , Informal Sector Associations, Churches and Mosques to enhance coverage
- Provided periodic training for team members to enhance performance
Compliance Officer
Social Security And National Insurance Trust, SSNIT
02.2018 - Current
- Maintained up-to-date knowledge of current and emerging compliance regulations as pertains to Social Security administration.
- Enhanced expansion of coverage of SSNIT Pension Scheme through registration of new Companies/Establishments and workers therein
- Educated employers and workers on Social Security and relevant laws such as NATIONAL PENSIONS Act 2008 (Act 766), NATIONAL PENSIONS (AMENDMENT) ACT, 2014 . Act 883
- Conducted periodic audits and inspections to identify, investigate and documented compliance violations and recommended corrective measures.
- uncovered new workers and establish accurate contribution payments
- Ensured prompt submission of contribution reports by employers.
- Served demand notices on infractions or penalties to noncompliant employers and collaborated closely with Branch Legal Counsel Representative on cases involving litigation or enforcement actions.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
- Advised senior management on strategic planning initiatives, incorporating compliance considerations into decision-making processes.
- Streamlined reporting processes for improved efficiency in submitting data.
Registration Supervisor
Social Security And National Insurance Trust, SSNIT
04.2014 - Current
- Oversaw daily operations of registration department, maintaining high level of accuracy and integrity in record keeping.
- Facilitated training of both permanent staff and National Services Personnel who were assigned to registration unit and provided guidance, support, and coaching to help them perform their roles effectively and efficiently. With over 200 staff trained
- Monitored and managed registration logistics
- Managed appointments schedules with both formal and informal institutions for registrations
- Ensured high-quality customer service through customer interactions, addressed complaints and concerns, and strived to exceed customer satisfaction goals.
- Assisted in development of policies and procedures related to registration functions, ensuring best practices were consistently followed.
- Implemented quality control measures to minimize errors in registration process.
- Conducted regular audits of registration records to identify areas for improvement and implement corrective actions as needed.
- Coordinated individual duties after careful evaluation of each National Service Person's skill level and knowledge.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Interceded between employees during arguments and diffused tense situations.
- Promptly submitted weekly and monthly reports to Head Office.
Sales and Marketing Manager
621 Technology Consult
04.2013 - 11.2018
- Developed sales strategy based on consumer buying trends and market conditions.
- Increased sales revenue by implementing targeted marketing strategies and effective sales techniques.
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
IT Support and Training - National Service
University Of Ghana Computing Systems
09.2012 - 09.2013
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience in IT support, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Prepared project presentations and reports to assist senior staff.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Project Assistant
Real Opportunities Network
05.2012 - 09.2012
- Assisted with proposal development by conducting research, developing timelines, and crafting compelling narratives that showcased the team's capabilities and expertise.
- Maintained detailed documentation of all project phases, ensuring accurate record-keeping and easy retrieval of information when needed.
- Contributed to development of best practices within the organization, sharing knowledge with colleagues and fostering a culture of continuous improvement.
- Cultivated strong working relationships with clients by providing responsive support and expert guidance throughout each stage of the project life cycle.
- Reduced project timeline for successful delivery by closely monitoring progress and proactively addressing potential delays.
- Performed secretarial duties.
Education
Bachelor of Science - Biological And Physical Sciences
University of Cape Coast
Cape Coast, Ghana 05.2012 - 05.2012
Science Education
Tema Secondary School
Tema, Ghana06.2006
Skills
Problem-solving aptitude
Accomplishments
I was a top performer for the year 2022/2023 as a compliance officer and currently in the run to being a top performer for the year 2023/2024 in my current department (SEED)
I served on the Planning Committee which successfully organized the 2023 SMS WEEK LAUNCH held in Sunyani, an event that was graced by Director General of SSNIT, Minister for Pensions, Bono Regional Minister, among other dignitaries. I handled the recruitment and organizing students for the SMS Float, recruitment, logistics and monitoring of cultural troop rehearsal and final performance and helped organized and distributed invitations to the various TUC groups and self-employed associations.
I lobbied for free airtime in various Fm stations within the Branch's area of operation to help promote SEED on air where i partook in on-air SEED education and discussion in efforts to expand coverage through public education
I took up the responsibility of performing a supervisory role by handling all administrative work in the SEED Unit; i coordinated all field activities, from organizing staff into groups for daily activities to ensuring that all logistics are available for field operations including arranging for transportation and refreshments for staff on the field where necessary. I also handled all reports and presentations for the unit as well as all other administrative duties.
Reading, Driving , Socializing and Travelling
My hobbies reveal a fascinating aspect of my personality, showcasing my diverse interests and passions. Reading stands out as a favorite pastime, allowing me to escape into worlds of fiction, learn new things, and expand your my knowledge. The joy of driving offers a sense of freedom and adventure, whether it's a scenic road trip or a quick spin around town. Socializing brings me joy, as I connect with friends and family, share experiences, and create lasting memories. Lastly, traveling takes me to new destinations, exposing me to fresh cultures, breathtaking landscapes, and unforgettable experiences. These hobbies do not only bring happiness but also help me grow as a person, broadening my perspectives and enriching my life.
Timeline
Self Employed Enrollment Unit Supervisor
Social Security And National Insurance Trust, SSNIT
01.2023 - Current
Compliance Officer
Social Security And National Insurance Trust, SSNIT
02.2018 - Current
Registration Supervisor
Social Security And National Insurance Trust, SSNIT
04.2014 - Current
Sales and Marketing Manager
621 Technology Consult
04.2013 - 11.2018
IT Support and Training - National Service
University Of Ghana Computing Systems
09.2012 - 09.2013
Project Assistant
Real Opportunities Network
05.2012 - 09.2012
Bachelor of Science - Biological And Physical Sciences
University of Cape Coast
05.2012 - 05.2012
Science Education
Tema Secondary School
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