Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Atsivor

Ablekuma-Accra,

Summary

Dynamic professional with a proven track record in banking and customer service, notably GT Bank Ghana. Excelled in cash handling and customer relationship building, demonstrating strong work ethic and confidentiality. Achieved significant improvements in transaction efficiency and customer satisfaction, leveraging expertise in compliance and banking regulations.

Overview

11
11
years of professional experience

Work History

Teller

Guaranty Trust Bank (GT Bank)
01.2016 - Current

Teller duties

  • Receive and capture cash deposits and make cash withdrawals.
  • Process and pay out various money transfers (MoneyGram, Western Union, Ria, Unity link and Small World) at the remittance center.
  • Receive , validate and prepare clearing cheques schedules.
  • Process internal bank transfers.
  • Process payments like USA visa payment, British Airways, school fees and other payments on the bank’s payments platform.
  • Process mobile money transactions.

Fund transfer officer duties

  • Process swift or foreign transfers.
  • Process in-house transfers and salaries for customers.
  • Process transfer to other banks
  • Process ACH (Automated Clearing House) transfers and salaries for customers.
  • Scan and process cheques for normal and express clearing.
  • Book fixed deposit for customers and also process FX sale and purchase deals.

Teller (ten Days Relieving Duties)

Access Bank Gh.
11.2015 - 11.2015
  • Processed and paid out MoneyGram, western union and RIA transactions.
  • Received deposits
  • Recorded daily bulk cash received.
  • Balanced off total deposits, withdrawals and money transfers.

Account Officer

Radford University Collage
09.2014 - 10.2015
  • Captured student’s financial data and records.
  • Liaised with accounts office, front desk and registry to embark on student registration.
  • Updated student records for new admissions.
  • Archived student’s examinations and grading records.

Also worked at the front desk

  • Introduced clients and customers to the university.
  • Provided responses to enquiries on courses, admissions and fees.
  • Compiled admission updates.
  • Received phone calls and provided information and support to the callers.


Sales Executive (Internship)

Citi Fm
06.2013 - 08.2013

Worked and studied in the sales department, transcribed audio tapes for Management Development Month series, and gaining practical experience by accompanying sales executives, including the sales, and marketing manager, on field trips to prospect for clients.

Education

Bachelor of Science - Marketing

Kwame Nkrumah University Of Science And Technology
Kumasi, Ghana
06.2019

Higher National Diploma - HND Marketing

Accra Technical University
Accra
08.2014

WASSCE - General Arts

Ghanata Senior High School
Dodowa, Accra
05.2009

Skills

  • Professionalism and Courtesy
  • Strong Work Ethic
  • Excellent time management skills
  • Approachable
  • Friendly
  • Cash handling expertise
  • Patience and Empathy
  • Compliance, banking laws, and regulations
  • Stress Tolerance
  • Customer Relationship Building
  • Banking Product Knowledge
  • Confidentiality and Discretion

Timeline

Teller

Guaranty Trust Bank (GT Bank)
01.2016 - Current

Teller (ten Days Relieving Duties)

Access Bank Gh.
11.2015 - 11.2015

Account Officer

Radford University Collage
09.2014 - 10.2015

Sales Executive (Internship)

Citi Fm
06.2013 - 08.2013

Bachelor of Science - Marketing

Kwame Nkrumah University Of Science And Technology

Higher National Diploma - HND Marketing

Accra Technical University

WASSCE - General Arts

Ghanata Senior High School
Christopher Atsivor