CHARLES AMENYITOR
IT Specialist
Accra-Dome
Summary
Driven IT Specialist Assistant with a proven track record at Saint Gregory's Catholic Hospital, enhancing system efficiency and ensuring compliance with industry standards. Skilled in network management and adept at translating complex technical information for non-technical users. Demonstrated success in improving operational efficiency and cybersecurity through innovative solutions and effective communication.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Specialist Assistant
Saint Gregory's Catholic Hospital
11.2023 - 10.2024
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Monitored systems in operation and quickly troubleshot errors.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Established strong relationships with vendors, negotiating favorable contracts while maintaining high-quality products and services.
- Designed comprehensive IT policies to ensure compliance with industry regulations and best practices.
- Optimized network performance through regular monitoring and maintenance.
- Patched software and installed new versions to eliminate security problems and protect data.
- Monitored systems in operation and input commands to troubleshoot areas.
Records Assistant
Saint Gregory's Catholic Hospital
11.2023 - 10.2024
- Collaborated with cross-functional teams to ensure seamless records management and compliance with policies.
- Participated actively in continuous improvement initiatives within the organization that led to increased efficiency in recordkeeping practices.
- Boosted team productivity through timely completion of assigned tasks and proactive communication with colleagues.
Education
Bachelor of Science - Information Technology
Ghana Communication Technology University
Abeka Junction, Nsawam Rd, Accra 05.2001 -
Skills
- Technical Proficiency: I have a strong understanding of various technologies, software, and hardware
- Problem-Solving: I am skilled at analyzing technical issues and finding effective solutions
- Communication: I can effectively communicate complex technical information to non-technical individuals
- Cybersecurity Knowledge: I am well-versed in cybersecurity threats and measures to protect systems and data
- Network Management: I have experience in setting up, maintaining, and troubleshooting network systems
- Programming Skills: I am proficient in programming languages like Python, Java, and C
- Attention to Detail: I pay close attention to detail to ensure systems function correctly
- Adaptability: I am adaptable and continuously learn new skills to keep up with technological advancements
- Time Management: I effectively manage my time to meet project deadlines and deliver results promptly
- Customer Service: I provide excellent customer support and service to users who require technical assistance
Languages
English
Advanced (C1)
Twi
Advanced (C1)
GA
Upper intermediate (B2)
Ewe
Intermediate (B1)
Certification
BSc. Information Technology
Interests
Music
Soccer
Exploring Technological Advancement
Solving IT related problems
Timeline
BSc. Information Technology
07-2024
IT Specialist Assistant
Saint Gregory's Catholic Hospital
11.2023 - 10.2024
Records Assistant
Saint Gregory's Catholic Hospital
11.2023 - 10.2024
Bachelor of Science - Information Technology
Ghana Communication Technology University
05.2001 -
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