Summary
Overview
Work history
Education
Skills
References
Quote
Timeline
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DAVIS ASANTE

DAVIS ASANTE

ACCRA,GHANA

Summary

Accomplished IT support engineer and warehouse supervisor with a proven track record at ANGEL BEN'S TRADE, enhancing software usability and streamlining warehouse operations. Skilled in network analysis and fostering team collaboration, I significantly improved system stability and operational efficiency. My expertise in troubleshooting and proactive system monitoring has driven project success and elevated customer service standards.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work history

Warehouse supervisor

ANGEL BEN'S TRADE
Accra, Greater Accra Region
06.2022 - Current
  • Designed user-friendly interfaces for enhanced software usability.
  • Developed efficient code by comprehending project requirements.
  • Spearheaded team collaboration with clear communication strategies.
  • Conducted meticulous software testing to ensure optimal performance.
  • Maintained warehouse layout and organisation for maximum efficiency.
  • Streamlined operations with implementation of effective procedures.
  • Facilitated communication amongst team members for improved work relations.
  • Reduced downtime by scheduling preventative maintenance on machinery.
  • Enhanced logistic processes with accurate record keeping system.
  • Oversaw loading and unloading processes, ensuring safe handling of goods.
  • Delivered quality assurance by enforcing company policies and standards.
  • Trained new employees, resulting in better job proficiency and productivity.
  • Improved stock control systems, resulting in reduced discrepancies during audits.
  • Tracked supply chain movements to prevent bottlenecks or delays.
  • Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
  • Monitored warehouse safety and swiftly resolved hazards.
  • Reported daily warehouse performance data and updated company logs.
  • Enhanced picking and packing output through targeted team coaching and feedback.
  • Minimised accidents and near misses with rigorous health and safety training.
  • Operated forklifts and low level order pickers with precision.
  • Investigated process faults and devised targeted solutions.
  • Coordinated dispatching of transport vehicles distributing goods across [Location].

IT support engineer

Westec Security System Ltd
Accra, Greater Accra Region
02.2023 - 11.2023
  • Provided efficient customer service through the installation, configuration, and maintenance of hardware and software systems.
  • Delivered swift problem resolution by diagnosing and fixing network connectivity issues.
  • Maintained high client satisfaction with prompt technical support response times.
  • Improved system stability for smoother operations by regularly updating company software.
  • Conducted training sessions for staff on new software applications, enhancing their productivity levels.

Warehouse forklift operator

EVANTE LOGISTICS
Accra, Greater Accra Region
06.2023 - 10.2023
  • Ensured safe operation of warehouse forklift by following established safety guidelines.
  • Conducted daily maintenance checks for optimal performance of forklift.
  • Demonstrated expertise in operating various types of forklifts to meet warehouse needs.
  • Contributed to efficient workflow by loading and unloading goods using a forklift.
  • Promoted safety environment with regular inspection of warehouse equipment.
  • Organised pallets in the warehouse, enhancing space utilisation.
  • Assisted in inventory management by updating records after each transaction.
  • Maintained cleanliness in the work area, promoting a healthy work environment.
  • Loaded and unloaded lorries, ensuring timely deliveries for customer satisfaction.
  • Collaborated with team members to fulfil complex orders effectively.
  • Operated hand-held scanners to update inventory data efficiently.
  • Mastered use of warehouse management system software, improving order processing speed.
  • Transferred heavy loads across different locations within the warehouse without any damage or accidents.
  • Demonstrated quick problem-solving skills when faced with mechanical issues regarding the forklift.
  • Labelled items clearly and accurately to limit storage and dispatch issues.

Education

Certificate of Higher Education - LEADERSHIP AND BUSINESS NETWORK

LBN
Accra, Greater Accra Region
02.2005 - 12.2007

Certificate of Higher Education - STRATAGIC LEADERSHIP AND MANAGEMENT 2

BASSEY CONSULT
Accra, Greater Accra Region
04.2007 - 03.2008

Diploma of Higher Education - NETWORK ENGINEERING-MICROSOFT TECHNOLOGIES

NIIT
Accra, Greater Accra Region
04.2010 - 11.2011

AUTOMATED CERTIFICATE - AUTOMATED AND SECURITY

WESTEC SECURITY SYSTEM LTD
GHANA
08.2022 - 02.2023

Forklift Operator - FORKLIFT OPERATOR

EVANTE LOGISTICS
ACCRA,GHANA
08.2023 - 11.2023

Skills

  • Network analysis
  • Data centre management
  • Hardware configuration
  • Software installation
  • Troubleshooting expertise
  • Systems integration
  • Security protocols understanding
  • Encryption technology proficiency
  • TCP and IP knowledge
  • WANs and LANs familiarity
  • Cloud services mastery
  • Policy creation and enforcement
  • Routers and Switches experience
  • VPN implementation
  • Network cabling knowledge
  • IP addressing expertise
  • Virtualisation techniques
  • Wireless communication understanding
  • Linux os proficiency
  • Strong interpersonal communication
  • Proactive system monitoring
  • Efficient incident response
  • Customer service orientation
  • Networking equipment procurement
  • Resource allocation efficiency
  • Technical documentation writing
  • Budget management
  • Project coordination
  • Remote access solutions
  • In-Depth technical research
  • Strategic planning
  • Risk assessment
  • Qualitative reporting
  • IT vendor relations
  • Stakeholder engagement
  • Team player
  • Multidisciplinary teamwork
  • Process Improvement
  • High-value project management
  • Troubleshooting network issues
  • Routing Protocols
  • Security technologies
  • Equipment diagnostics
  • VXLAN designs and troubleshooting
  • Network configuration
  • Written and oral communication
  • Network engineering
  • Data network technology
  • Customer communication
  • Process development
  • Automation tools and scripting
  • Infrastructure planning and design
  • Switching protocols
  • Engineering documentation
  • Technical infrastructure migration
  • Firewalls and endpoint security
  • Strategic planning for system upgrades
  • Team collaboration on technical issues
  • Consensus building among it staff
  • Presentation skills for tech solutions
  • Client needs assessment
  • Change management in it environments
  • Compliance adherence to data protection laws
  • Hardware installation
  • Software troubleshooting
  • Firewall administration
  • Cloud services management
  • Data backup and recovery
  • VPN setup and maintenance
  • Operating systems expertise
  • Mobile networks support
  • Wireless technology deployment
  • Server management
  • Virtualisation technologies
  • Network monitoring tools proficiency
  • Ethernet cabling standards
  • Virtual private network knowledge
  • Protocol analysis
  • Remote desktop support
  • Patch management
  • Cybersecurity principles
  • Project coordination abilities
  • Time management for it tasks
  • Interpersonal communication for tech support
  • Active listening during user consultations
  • Adaptability to new technologies
  • Resourcefulness in troubleshooting
  • Stakeholder engagement for it projects
  • Distributed File System (DFS)
  • Multi-Tasking in network operations
  • Networking event participation
  • Prioritisation in incident response
  • Customer Service
  • Microsoft Exchange
  • Wireless network set up
  • Anti-virus infrastructure
  • Software deployment
  • Installation
  • Forklift operation
  • Safety protocol adherence
  • Inventory management
  • Quality control
  • Stock replenishment
  • Team building
  • Customer-focused

References

References available upon request.

Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Forklift Operator - FORKLIFT OPERATOR

EVANTE LOGISTICS
08.2023 - 11.2023

Warehouse forklift operator

EVANTE LOGISTICS
06.2023 - 10.2023

IT support engineer

Westec Security System Ltd
02.2023 - 11.2023

AUTOMATED CERTIFICATE - AUTOMATED AND SECURITY

WESTEC SECURITY SYSTEM LTD
08.2022 - 02.2023

Warehouse supervisor

ANGEL BEN'S TRADE
06.2022 - Current

Diploma of Higher Education - NETWORK ENGINEERING-MICROSOFT TECHNOLOGIES

NIIT
04.2010 - 11.2011

Certificate of Higher Education - STRATAGIC LEADERSHIP AND MANAGEMENT 2

BASSEY CONSULT
04.2007 - 03.2008

Certificate of Higher Education - LEADERSHIP AND BUSINESS NETWORK

LBN
02.2005 - 12.2007

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DAVIS ASANTE