National Service Personnel
- Regular monitoring of ministry's server room
- Provided technical and operational support for entire organization.
- Monitored data inputs to manage and maintain accuracy.
- Assisted crew with setting up technical equipment and operational framework.
- Provided feedback on changes needed in order to enhance existing applications or processes.
- Supported technical team through flexible and active engagement in variety of hands-on activities.
- Performed troubleshooting on various software applications and systems.
- Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
- Explained policies and procedures to visitors.