Benjamin Sakyi Hills
Accra
Summary
Seasoned Assistant Manager at London Eye Luxury Homes and Apartments, adept in money handling and fostering good human relations. Demonstrated excellence in boosting customer service quality and team motivation, enhancing performance, and reducing discrepancies. Skilled in videography, with a proven track record of successful promotional planning and negotiation, ensuring optimal efficiency and client satisfaction.
Overview
8
8
years of professional experience
1
1
Language
Work History
Assistant Manager
London Eye Luxury Homes And Apartments
2022.10 - Current
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted photographers to capture numerous live events, including weddings, sporting events, concerts, and comedy shows.
Roofing Supervisor
Monarch Roofing Company
2016.01 - Current
- Developed customized training programs for new hires, improving skillsets and reducing onboarding time.
- Collaborated with sales team to provide accurate estimates, leading to increased conversions and repeat business.
- Offered creative solutions for complex roofing issues that ensured optimal efficiency during projects.
- Maintained strong relationships with subcontractors that led to successful collaborations on various projects.
- Ensured compliance with local building codes and regulations through diligent supervision and reporting procedures.
- Resolved client concerns promptly, resulting in improved customer relations and retention rates.
- Oversaw daily operations at the site, keeping team production moving at an optimal pace.
- Inspected equipment and tools used for safe operation.
- Prepared and submitted reports on job progress and safety conditions to upper management.
Education
Senior High School - General Studies
Ghana Senior High School
Koforidua, Ghana10.2013
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Videography Expert
Timeline
Assistant Manager
London Eye Luxury Homes And Apartments
2022.10 - Current
Roofing Supervisor
Monarch Roofing Company
2016.01 - Current
Senior High School - General Studies
Ghana Senior High School
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