Benjamin Afriyie
Kumasi
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Adept at navigating complex routes and enhancing customer relations, I leveraged my strong communication skills and safe driving practices at Mon-Tran Limited to ensure timely and secure deliveries. My background in sales at Nivea Ghana highlights my ability to boost client satisfaction and sales through personalized service, showcasing my adaptability and customer service prowess.
Overview
7
7
years of professional experience
Work History
Bullion Van Driver
Mon-Tran Limited, Accra-Ghana(Assigned As Contract Stuff To Prudential Bank Limited)
06.2023 - Current
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Conducted inspections on vehicles prior to use at beginning of shift each day.
Sales Officer
Nivea Ghana
02.2019 - 11.2024
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
Bolt/Taxi Driver
Sir Opchris Ventures
08.2020 - 06.2023
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
Sales Agent
Pens And Plastics Limited
05.2018 - 11.2018
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Achieved or exceeded company-defined sales quotas.
- Contributed to team objectives in fast-paced environment.
Education
West African Senior School Certificate Examination - Building Construction
Kumasi Senior High Technical School
Patasi,Kumasi06.2013
Basic Education Certificate Examination(BECE) - Basic Education
Akyeremade D/A Junior High School
Kumasi,Ghana04.2010
Skills
- Conflict resolution techniques
- Customer Service
- Strong Communication Skills
- Safe Driving Practices
- Reliability and punctuality
- Vehicle maintenance knowledge
- Physical stamina and strength
- Record Keeping Abilities
- Google Maps
- Traffic Laws
- Basic mechanical aptitude
- Efficiency and Time Management
- Strong Working Relationships
- Dependability and Honesty
- Customer Relationships
- Valid Driver's License
- Vehicle Safety and Maintenance
- Warehouse Operations
- Clean Driving Record
- Traffic Laws and Regulations
Timeline
Bullion Van Driver
Mon-Tran Limited, Accra-Ghana(Assigned As Contract Stuff To Prudential Bank Limited)
06.2023 - Current
Bolt/Taxi Driver
Sir Opchris Ventures
08.2020 - 06.2023
Sales Officer
Nivea Ghana
02.2019 - 11.2024
Sales Agent
Pens And Plastics Limited
05.2018 - 11.2018
West African Senior School Certificate Examination - Building Construction
Kumasi Senior High Technical School
Basic Education Certificate Examination(BECE) - Basic Education
Akyeremade D/A Junior High School
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