Benedicta Appiah-Kubi
Adum-Kumasi
Summary
To achieve the capability of fitting into any portfolio offered to me in the supply chain field and become an indispensable asset in any area concerning supply chain. And to work in an environment with the chance for personal and professional advancement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative (National Service Personnel)
GCB Bank Plc
11.2022 - 09.2023
- Interacted with customers to address their concerns and helped them solve any challengers
- Opened bank account for customers interested in creating an account at the bank.
- Provided the information they needed to know about the bank's products and services.
- Issued ATM Cards to customers interested in purchasing the bank's ATM Cards.
Intern Trainee
Kwadaso Municipal Assembly
10.2021 - 12.2021
- Company Overview: (Procurement Department)
- Learnt how to use spreadsheet to prepare a budget for the assembly.
- Learnt the process of how to identify suppliers and negotiating with the best supplier.
- Helped scheduled meetings and appointments to streamline operations.
- Learnt how to manage inventory at the stores.
- (Procurement Department)
Sales Representative (Self-Employed)
A&B Fragrance
09.2022
- Worked as a co-partner and helped grew customer base by acquiring new customers and identifying needs to deliver relevant products.
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships.
Voluntary Work
Dream Supply and Construction Limited
- Assisted my director to supervise his works at the site.
- Represented the firm during bidding of contracts.
Education
Bachelor of Science - Business Administration (Logistics and Supply Chain Management)
Kwame Nkrumah University of Science and Technology
West Africa Senior Secondary Certificate Examination -
St. Louis Senior High School
Skills
- Good marketing skills
- Good customer relationship skills
- Usage of Microsoft with specialty in excel
- Usage of Microsoft with specialty in presentation
- Usage of Microsoft with specialty in word
- Good communication skills
- Pay attention to details
Certification
Certification of Professional in Enterprise Design Thinking Practitioner, 2022, IBM
References
- Kwame Appiah-Kubi, Managing Director, Dream Supply & Construction Limited, +233 57 930 5012, kwameappiahkubi707@gmail.com
- Daniel Kojo Tetteh-Wayoe, Manager, Ghana Commercial Bank PLC, Sofoline Branch, +233 59 691 5780, dktetteh-wayoe@gcb.com
- Eunice Akyereko Adjei (PhD, Mrs. Ing), Senior Lecturer, Department of Mechanical Engineering, College of Engineering, Kwame Nkrumah University of Science and Technology, +233 55 524 1880
- Sylvia Anyamesem Mensah, Customer Services Manager, Ghana Commercial Bank PLC, Sofoline Branch, +233 20 201 0064, sanmensah@gcb.com
Languages
English
First Language
Timeline
Customer Service Representative (National Service Personnel)
GCB Bank Plc
11.2022 - 09.2023
Sales Representative (Self-Employed)
A&B Fragrance
09.2022
Intern Trainee
Kwadaso Municipal Assembly
10.2021 - 12.2021
Voluntary Work
Dream Supply and Construction Limited
Bachelor of Science - Business Administration (Logistics and Supply Chain Management)
Kwame Nkrumah University of Science and Technology
West Africa Senior Secondary Certificate Examination -
St. Louis Senior High School
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