BELINDA OPOKU
ASHONGMAN
Summary
A well alert and result oriented young lady is seeking to build good communication with her customers in the bank; she is a quick leaner, self-motivated, has good communication skills and a team player. Where my knowledge, skills and abilities would be fully utilized for the advancement of corporate goals for the organization.
A well alert and result oriented young lady is seeking to build good communication with her customers in the bank; she is a quick leaner, self-motivated, has good communication skills and a team player. Where my knowledge, skills and abilities would be fully utilized for the advancement of corporate goals for the organization.
Overview
2
2
years of professional experience
Work History
National service Person
GCB
10.2024 - 09.2025
- Come into direct contact with customers and sort out their issues. These include cash deposit, cash withdrawals, counter service, payment order, account opening and customer relationship management.
- Issuance of Debit cards to customers
- Onboarding customers onto GCB online banking platforms
- Resolving all customer complaints resulting in improved customer satisfaction
- Assisting customers to amend personal details on their account
- Front desk enquiries and selling of bank products
- Back office data entry.
- Assisting the Personal Banker in opening of current and savings account for individual, clubs and societies, corporate entities and customer care.
Intern
AUTHENTIC FURNITURE WORKS
05.2023 - 07.2023
- Assisted in providing customer service support, addressing client inquiries and ensuring a positive customer experience.
- Supported the creation of detailed 3D models to develop realistic mock-ups and functional prototypes, improving design visualization.
- Assisted in transforming conceptual designs into precise 3D models for mock-ups and prototypes, ensuring design feasibility and quality.
Education
BA - Integrated Rural arts and Industry
KWAME NKRUMAH UNIVERSITY
Kumasi09.2024
General Arts - WASSCE
ST. MONICAS SENIOR HIGH SCHOOL
Kumasi06.2019
Skills
- Excellent communication skills
- Microsoft Word Proficiency
- Knowledge in MS-Word
- Microsoft Excel
- PowerPoint
- Excellent customer service
- Administrative skills
- Ability to work independently
- Ability to work in a team environment
- Public speaking skills
- Interpersonal relationship skills
References
- Gloria Atuah Yirenkyi, Retail Relationship Manager, GCB, Burma Camp Branch, 054 415 5552
- Eugene Padittey, Lecturer, KNUST, 020 111 9999
Hobbies and Interests
- Reading
- Acting
- Dancing
- Listening to jazz music
Languages
- English
- Twi
Skills Abilities And Interests
- Excellent communication skills written and verbal
- Microsoft Word Proficiency skills (Knowledge in MS-Word, Microsoft Excel and PowerPoint)
- Excellent customer service and administrative skill
- Ability to work both independently and in a team environment with a little supervision
- Public speaking skills developed through effective communication and interpersonal relationship
Profile And Career Objectives
A well alert and result oriented young lady is seeking to build good communication with her customers in the bank; she is a quick learner, self-motivated, has good communication skills and a team player. Where my knowledge, skills and abilities would be fully utilized for the advancement of corporate goals for the organization.
Timeline
National service Person
GCB
10.2024 - 09.2025
Intern
AUTHENTIC FURNITURE WORKS
05.2023 - 07.2023
BA - Integrated Rural arts and Industry
KWAME NKRUMAH UNIVERSITY
General Arts - WASSCE
ST. MONICAS SENIOR HIGH SCHOOL
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