Beatrice Asante
Administrative manager
Cape Coast-central Region,Ghana
Summary
I am young meticulous person with hands-on knowledge in communication. I am analytical and result-oriented person and can work with or without supervision. Highly skilled in customer relations, listening, and communication, with good work etiquette. I am also a good computer literate
Professional administrative expert prepared for leading and optimizing office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, process improvement, and communication. Reliable and efficient with proactive approach to problem-solving and organizational excellence.
Overview
11
11
years of professional experience
Work History
Administrative Manager
Cape Coast Teaching Hospital
01.2019 - Current
- Dealing with enquiries from the public, the press and related organization
- Providing clients with information about new services been introduced in the hospital and current PR campaigns.
- Receiving and directing visitors to appropriate offices from the front desk.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Updated reports, managed accounts, and generated reports for company database.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Verified customer information for orderly, up-to-date online systems.
Records Assistant
Pentecost Hospital
01.2017 - 01.2018
- Filing of documents
- Billing of NHIS claim forms
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
- Coordinated office events, seminars and meetings for staff and clients.
- Verified customer information for orderly, up-to-date online systems.
Claims Officer
EWIM Polyclinic
01.2014 - 01.2015
- Dealing with enquiries from the public, the press and related organization
- Providing clients with information about new services been introduced in the hospital and current PR campaigns progress
- Liaising with Divisional Directors and heads of department and answering enquiries from media, individuals and other organizations, often through telephone and email
- Receiving and directing visitors to appropriate offices from the front desk
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Built and managed processes for tracking and monitoring department performance.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Education
Bachelor Of Commerce (B.COM) - Marketing
University of Cape Coast
Central,Cape Coast-Ghana04.2022
Higher National Diploma - Marketing
Cape Coast Technical University
Cape Coast-Ghana 07.2017
West-African Senior Secondary Certificate(WASSCE) - General Arts
Oguaa Senior Technical School
Cape Coast-Ghana06.2013
Basic Education Certificate Examination (BECE) -
St. Michael’s girls school
Cape Coast-Ghana 04.2009
Skills
- Ability to work with or without supervision
- Versatile and resourceful
- Office Administration
- Organization and Multitasking
- Office Management
- Staff Management
- Relationship Building
- Customer Service Management
- Administrative Support
- Scheduling and calendar management
- Record keeping and Reporting
- Documentation and control
- Bookkeeping
- Records Management
Skillsandcompetence
- Good interpersonal relationship.
- Computer literate in MS office suite.
- Ability to work with or without supervision.
- Versatile and resourceful.
Personal Information
- Date of Birth: 06/04/91
- Marital Status: Single
References
- Mr. Kwame Duodu Bonsu, Post Office Box GP21767, Accra-Central, Greater Accra, 0264124326
- Mr. Frederick Nyankah, Cape Coast Teaching Hospital, Public Relation Officer, 0545551812
- Dr. Emmanuel Nana Kwame Appau, Pentecost Hospital, Post Office Box 117, Tarkwa Nsuaem district, Western, 0244855941
Trainingassociations
- CCTU, Professional Marketers association of Ghana [PROMAGS], 01/01/16
- Ankaful Psychiatric Hospital, Essay writing competition, 01/01/12
- Agape Publication Kacnera Group, Success Seminar, 01/01/13
- NABCO, Entrepreneurship and skill training, 01/01/20
- NABCO, Career pathway training, 01/01/20
- NABCO, Personal skills and talent training, 01/01/19
Timeline
Administrative Manager
Cape Coast Teaching Hospital
01.2019 - Current
Records Assistant
Pentecost Hospital
01.2017 - 01.2018
Claims Officer
EWIM Polyclinic
01.2014 - 01.2015
Bachelor Of Commerce (B.COM) - Marketing
University of Cape Coast
Higher National Diploma - Marketing
Cape Coast Technical University
West-African Senior Secondary Certificate(WASSCE) - General Arts
Oguaa Senior Technical School
Basic Education Certificate Examination (BECE) -
St. Michael’s girls school
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